Intrapersonal communication starts with a stimulus. Our intrapersonal communication is the reaction to certain actions or stimuli. These stimuli could be internal, originating from within us, or external, coming from an outside source. These stimuli are picked up by the sensory organs (PNS) and then sent to the brain. This process is called reception. The sense organs pick-up a stimulus and send it to the central nervous system through the peripheral nervous system. While we receive all stimuli directed to us, we pay attention to only a few. This is because we practice selective perception. Only high ‘intensity’ stimuli like loud sounds, bright colors, sharp smells, etc. are perceived and the low intensity stimuli are over looked. The next step is processing of the stimuli. It occurs at three levels. These levels are cognitive, emotional and physiological. Cognitive processing (thinking) is associated with the intellectual self and includes the storage, Continue reading
Business Communication
As the term suggests, business communication includes all communication that occurs in a business context. A knowledge of business communication presupposes an understanding of both business and communication.
Intrapersonal Communication – The Johari Window Model
Intrapersonal Communication is the most basic of the communication contexts or levels. It occurs when an individual sends and receives messages internally. We spend most of our time thinking. And our thought process is nothing but intrapersonal communication where one person is sending messages and the same person receives them. Here we use the central nervous system (CNS) and peripheral nervous system (PNS) for generation, transmission and receiving of messages. We react to both external and internal stimuli this way. In addition to our thought process, many times we also talk aloud with ourselves. Intrapersonal communication involves our intellect as well as our physical and emotional sensations. The way we communicate with ourselves reflects the various aspects the self-physical, emotional, intellectual and social. It also reflects our habits, roles, attitudes, beliefs and values. Intrapersonal communication is not just a level of communication; it is in fact the very basis of Continue reading
Seven C’s of Effective Communication
Seven C’s of Effective Communication(with respect to written communication) Written communication occupies an important position in the communication sphere, so written communication has to pay adequate attention on certain principles of necessity. The essentials of every written communication are principles of unity, coherence and emphasis. These principles along with other essentials of effective communication, like language, planning and organization make the written communication effective. Clarity: The writing should be correctly planned and expressed in a logical way,and the writer should make sure that the ideas flow smoothly from beginning to end. The message must be so clear that even the dullest man in the world should readily understand it. The communicator must be very clear about all the aspects of the idea in his mind and about the purpose for which it is to be communicated. Next to it, he must be clear about the selection, suitability and usage of Continue reading
Interpersonal Communication – Meaning, Definition, Functions, and Phases
Interpersonal communication is the universal form of communication that takes place between two individuals. Since it is person-to-person contact, it includes everyday exchange that may be formal or informal and can take place anywhere by means of words, sounds, facial expression, gestures and postures. In interpersonal communication there is face-to-face interaction between two persons, that is, both are sending and receiving messages. This is an ideal and effective communication situation because you can get immediate feedback. You can clarify and emphasize many points through your expressions, gestures and voices. In interpersonal communication, therefore, it is possible to influence the other person and persuade him or her to accept your point of view. Since there is proximity between sender and receiver, interpersonal communication has emotional appeal too. It can motivate, encourage, and coordinate work more effectively then any other form of communication. Also, in a crisis, through interpersonal channel, flow of Continue reading
Understanding the Body Language
Body language is an important part of communication, which, according to at least one study, constitutes around 55% of what we are communicating. If you wish to communicate well, then it makes sense to understand how you can (and can’t) use your body to say what you mean. A significant cluster of body movements is used to signal aggression. This is actually quite useful as it is seldom a good idea to get into a fight, even for powerful people. Fighting can hurt you, even though you are pretty certain you will win. In addition, with adults, fighting is often socially unacceptable and aggression through words and body language is all that may ever happen. 1. Threat Facial signals: Much aggression can be shown in the face, from disapproving frowns and pursed lips to sneers and full snarls. The eyes can be used to stare and hold the gaze for Continue reading
Elements of the Communication Process
Communication is a dynamic process involving a series of actions and reactions with a view to achieving a goal. How does it work? Think that you are in conversation with your friend. You are a sender or communicator, formulate (encode) an idea or message as best as you can, and pass on the message to your friend, who to the best of his ability receives or acts on the message (decode). He responds by formulating his own message and communicates to you (feedback) . If you think your message is understood or well received by your friend, then you go ahead with the next idea that you have in mind and the conversation goes on and on. Communication is, therefore, a two way process, that is, the ability to receive is as important as the ability to send. For successful communication, feedback is crucial because it tells how your message Continue reading