Case Study: How IBM Championing Social Media Adoption in Business?

International Business Machines Corporation, or the IBM, is basically a multinational computer technology and has got hold over IT consulting services. The company has established itself as one of the selected information technology companies since 19th century. With its growth in the manufacturing as well as marketing domains of computer hardware and software, it has gained the nickname of “Big Blue”. IBM had encouraged its employees to use internet since 1997 when most of the companies were not allowing their employees use of internet. In 2003, the company made a strategic decision to encourage IBMers to participate in blogs and embrace the blogosphere. Social Business @ IBM is an internal site that has interactive, educational and social programs which explain   IBM’s social business transformation and   educates and enables IBMers in external social media participation. Employees take personal responsibility for their social media activities and the company has set Continue reading

Case Study of Nike: Building a Global Brand Image

Brand History The idea of Nike began way back in the 1950s. A track coach by the name of Bill Bowerman was at the University of Oregon training his team. Bill was always looking for a competitive edge for his runners, like most of us today look for any advantage we can get. Bill said he tried using different shoes for his runners as well as trying other things to try and make his athletes better. Bill tried to contact the shoes manufactures in attempt to try out his ideas for running shoes. This however failed. In 1955 a track runner by the name of Phil Knight enrolled at Oregon. Phil was on the track team under Bill. Phil graduated from Oregon and acquired his MBA from Stanford University. Phil went on to write a paper that talked about how quality shoes could be made over in Japan and they Continue reading

Case Study of Apple Inc: An Apple for Your Enterprise

Apple Macs have made their way out of the art department and into the offices of accountants, salespeople, manufacturing planners and top executives. “We’re seeing more requests outside of creative services to switch to Macs from PCs,” notes David Plavin, operations manager for Mac systems engineering at the U.S. it division of Public Group SA, a global advertising conglomerate. For it managers across all industries – even those with a well established and stalwart Windows user base – the question is no longer whether you’ll need to design and support a Mac computing strategy. the only question is how quickly. You may already be a little late to the game. According to Forrester, business adoption of Macs tripled last year. What’s more, this will surely accelerate as companies hire more Gen Y workers. Coming through the door in those backpacks are a slew of consumer technologies and wireless personal productivity Continue reading

Case Study of FedEx: Leveraging Information Technology to Grow Business

Federal Express is a global express transportation and logistics company that offers customers a single source for global shipping, logistics, and supply chain solutions. It was founded in 1973 by Frederick W. Smith. Since its inception FedEx pioneered the express delivery industry. The company focused on the core business of express delivery and provided overnight delivery services to the customers globally. However, the transformation of businesses and customers from old economy to the new economy forced FedEx to reposition itself from ‘overnight delivery service’ to a ‘one-stop-shop’ for the entire logistics requirement of the business. The company became the logistics service provider of leading organizations, like, General Motors. Background  of FedEx During the late 1960s, Frederick Smith (Smith) chanced upon an idea to start an airline courier company. During this period, it was common practice to send packages as cargo on commercial carriers like American, United or Delta Airlines. This Continue reading

Case Study: Lessons from Blockbuster’s Downfall 

With roughly 8,000 locations, the Blockbuster Company is a market leader in rental movies and video games. The businesses rented movies and video games to consumers for personal use. Blockbuster’s eyesight is to be a one-stop-shop for games and films. Its objective is to continue growing its fundamental rental business while leveraging its company image, massive database, retail locations, and cinema interactions to convey an even wider scope of home entertainment to existing and new viewers. The corporation has operations in the United States of America, Europe, Latin America, Australia, Canada, Mexico, and Asia. Blockbuster’s headquarters are in Dallas, Texas, and the company employs 58,561 individuals on a full-time, part-time, and occasional basis. The business made $5,287.9 million in income during the fiscal year ending January 2009, down from 4.6% in 2008. Blockbuster blamed the profit reduction mainly on non-cash asset impairments against its goodwill and other long-lived investments. By renting Continue reading

Case Study: The Effectiveness of Dove Real Beauty Sketches Campaign

The 3-minute advertisement of Dove launched in 2013 is a part of the company’s Real Beauty campaign. Dove is a beauty product company, a division of the FMCG giant Unilever. The advertisement named Dove Real Beauty Sketches is a video edited film of 3 minutes of an experiment that the company did. It invited a forensic sketch artist to draw the women. This artist sat is a separated space where he could not see the women. The Dove Real Beauty Sketches advertisement begins with a piece of soothing instrumental music. The sketch artist introduces himself. Then a female voice, presumably that of one of the participants, say that when they enter the hall, they can see someone sitting with a drafting board. Another participant informs the viewers that neither they nor the man can see each other. First, the women described themselves, and then strangers, who had been acquainted during Continue reading