Case Study: Hospital Management System (HMS)

XO Hospital Management System XO Infotech Ltd. has developed a core package — Hospital Management System that addresses all major functional areas of Hospital. The development environment ensures that XO HMS has the portability and connectivity to run on virtually all standard hardware platforms, with stringent data security and easy recovery in case of a system failure. XO HMS provides the benefits of streamlined operations, enhanced administration and control, improved response to patient care, cost control, and increased profitability. Some of the Subsystem Modules in XO HMS: Reception: The reception module handles various enquiries about the patient’s admission and discharge details, bed census, and the patient’s movements within the hospital. The system can also handle fixed-cost package deals for patients as well as Doctor Consultation and Scheduling, Doctor Consultancy Fees and Time Allocation. OPD, IPD Registration and Admission: This module helps in registering information about patients and handling both IPD Continue reading

Sentiment Analysis (Opinion Mining) – An Overview

With the proliferation of opinionated content on the web, this particular application of natural language processing – Sentiment Analysis (Opinion Mining) is used to determine the sentiment of the given speech or text is gaining more popularity. In layman’s term sentiment analysis aims at identifying and classifying spoken words or written text as positive, negative or neutral. What is Sentiment Analysis? In the field of Natural language processing, sentiment analysis also known as opinion mining is task of classifying a given text as positive, negative or neutral based on the opinion or subjectivity of the text. Sentiment analysis can be considered a sub filed of text classification which involves classifying a text in to predefined categories. Sentiment analysis can be used to evaluate the attitude of the people about a topic, comments of Facebook posts, tweets, product review, political agenda, review sites, etc. Once important characteristics of sentiments and opinions Continue reading

Case Study: Success of Starbucks Mobile Payment Application

Starbucks redefined highly competitive coffee shop business and successfully created an uncontested market by turning the simple coffee drinking experience into a way of life experience by drastically redefining the coffee shop environment by adding music, Wi-Fi, relaxed seating and luxurious interiors. Till Starbucks disrupted the traditional coffee shop market most of the focus was on the price, location and quality of coffee shops. Starbucks innovative value proposition includes wide variety of mostly coffee based menu along with other types of drinks that catered to wide range of audience who are willing to pay top buck for the luxurious and relaxed interiors that are perfect environment for socializing with friends and relax. Another important aspect that Starbucks focused was on the quality of customer service with an exclusive aim of maximum customer delight and they meticulously recruited and trained the best talent in the industry that has added huge value Continue reading

ERP Support and Maintenance

You have some decent computerized applications running in your enterprise. But you feel that you are actually leveraging the benefits of automation. Your inventory levels have not come down and items in slow moving category are on the rise. You are not getting the required Management Information Reports (MIS) as you would like to get. You realize that it is time to have a fresh look at your systems. You may approach a company that offers ERP consultancy as well as ERP support services. Generally these kinds of companies have expertise in business process re-engineering, project life cycle management. They may offer ERP support services like Enterprise Information Technology Policy, Planning, Requirements Analysis, Product configuration, Product Integration, Test and Evaluation etc. Based on your consultant’s recommendation, you may go for ERP implementation. There are many companies approved by ERP vendors who undertake ERP configuration, customization and implementation. These companies bring Continue reading

ERP Planning

Enterprise Resource Planning (ERP) is an integrated information system to take care of all departments within an enterprise. An ERP system generally includes software for sales, manufacturing, materials management, accounts receivable and payable, general ledger, warehousing, transportation etc. Many ERP systems also offer human resource management module or HRIS. Lot of effort is required for ERP planning and implementation. First step of automating your enterprise is to set up a committee to look into the requirement and feasibility of various ERP systems, which may lead eventually to ERP planning. The first stage is ERP planning and organizing. Two types of questionnaires may be prepared. One questionnaire shall address the needs of the organization to collect the information “as-is” and the second questionnaire to compare various features required in the new system (ERP). This questionnaire helps you to shortlist an ERP vendor. Then you need to define the scope of your Continue reading

11 Types of Information Systems Used in Business

Conceptually, information systems in the real world can be classified in several different ways. For example, several types of information systems can be classified conceptually as either operations or management information systems. 1. Operations Support Systems Information systems have always been needed to process data generated by, and used in, business operations. Such operations support systems produce a variety of information products for internal and external use. However, they do not emphasize producing the specific information products that can best be sued by managers. Further processing by management information systems is usually required. The role of a business firm’s operations support systems is to efficiently process business transactions, control industrial processes, support enterprise communications and collaboration, and update corporate databases. 1. 1. Transaction Processing Systems Operations support systems include the major category of transaction processing systems (TPS). Transaction processing systems record and process data resulting from business transactions. Typically examples Continue reading