Nowadays, most of organizations realize that the important of managing knowledge effectively. For doing so, they need to be always able to identify, generate, acquire, diffuse and capture the most valuable benefits of knowledge that sets up a strategic advantage to themselves. It also needs to have the ability to differentiate the information, which is digitizable, and true knowledge assets, which can only exist with in the context of an intelligent system. To be able to clearly understand the requirements for effectively implement knowledge management processes in the workplace, we may discuss the knowledge life cycle and strategies in each stages of the cycle. Knowledge Management Life Cycle Knowledge has a life cycle. New knowledge is born as uncertainty thing, and it form into shape as it is tested, matures through implementation in reality, is diffused to a growing user, and finally becomes broadly understood and recognize as common practice. Continue reading
Modern Management Concepts
Corporate Environmental Reporting
Corporate Environmental Reporting can be defined as a catch-all term that describes the various means by which companies disclose information on their environmental activities. It is important to distinguish between the terms environmental reporting and corporate environmental reports (CERs). Corporate Environmental Reports (CERs) are only one form of environmental reporting defined as publicly available, stand-alone reports issued voluntarily by companies on their environmental activities. Environmental reports can be considered a sort of small world where many crucial points in the relationship between a company and its stakeholders meet together. There can be said to be three categories of environmental disclosures: Involuntary disclosure – the disclosure of information about a company’s environmental activities without its permission and against its will. Examples of involuntary disclosures are environmental campaigns, press and media exposes and court investigations. Mandatory disclosure – the disclosure of information about a company’s environmental activities that is required by law. Continue reading
What is Customer Analytics?
Data in any form is considered as the new gold in the 21st century. Organizations that primarily focus on data-driven approaches have the potential to be ahead of their respective game. One of the important and core objectives of any company would be to maintain a solid and strong relationship with its customers, understanding them and providing them what they want. Customer Analytics is this field of analytics, where one dives deep into the consumer data and brings about useful insights on their clients. Customer Analytics finds its utmost use in the marketing as well sales departments where the customer data is the key to understand the customer behavior for them chart their marketing as well advertising strategy. Customer Analytics supports business decision-making through targeting specific groups based on income groups, age groups, and customer segmentation as understanding customer groups would help the businesses to create more strong strategies for Continue reading
Changing Nature of Modern Work Organizations
New forms of work organisation have come up in last 25 years which is known as modern work organisation. Many organisations have adopted these new forms and become more successful work organisation. Work has been restructured by new technologies; new looms that attempt to involve staff in improving product quality using less inventories. Employee’s involvement can provide employees with control over their operational lives or it can provide employees with the opportunity to mention on work organisation but leave the real authority relationships untouched. The work organisation was changed a lot over the time from 19th century (traditional work organisation) to 21st century (modern work organisation). Traditional work organisational structure was layered with functional departments while Modern work organisational structure is more flat containing process teams. Traditional work organisations’ employees were controlled and did specified task only while modern work organisations’ employees are empowered and doing multi tasks. Managers and Continue reading
DSMC/ATI Organizational Performance Improvement Model
Out of the organizational performance improvement planning process come specific performance improvement interventions, tactics and techniques. Note that these interventions happen at five checkpoints. Upstream systems, inputs, process, outputs and downstream systems. Quality management efforts must be defined relative to these five checkpoints. In effect, transformation and continuous improvement efforts are commitments to a practice of managing all five-quality checkpoints. The management team then develops, through the performance improvement planning process, a balanced attack to improve total system performance, not just system sub-components. After interventions are made to the system, measure, assess and analyze organizational performance at the five checkpoints to determine whether the expected impact actually occurred. Based on these data, make an evaluation relative to the business strategy, the environment (both internal and external), the vision, the plan and the improvement actions themselves. Note that the process of evaluation is separate from the process of measurement. In addition, Continue reading
Organization Change Management Models
Change whether planned or unplanned occurs in all organizations and at all levels. Change is inevitable and thus today many organizations prepare themselves for change. However the successful organization recognizes and understands the fact that change is not only inevitable it is also required in order to grow and stay ahead of competition. Therefore such organizations plan and implement change. Planning and implementing change requires the expertise of Organization Development experts who rely on certain models of change. Some of the popular organization change management models, which have received attention globally, are: 1. Kurt Lewins Model of Change Management One of the earliest models of planned change was put forward by Kurt Lewin in 1975. Lewin explained that organizations like human beings prefer to stay in a state of equilibrium or a steady state called as homeostasis. He observed that the stability of human behavior was based on “quasi- stationary Continue reading