The Kübler-Ross Change Curve Model

Kübler-Ross’ Five Stage Change Curve Model, also known as the Kübler-Ross Change Model or the Change Curve, is a framework that outlines the emotional stages individuals typically go through when facing significant change. The Change Curve is based on a model originally developed in the 1960s by Dr. Elisabeth Kubler-Ross to explain the grieving process. Since then it has been widely utilized as a method of helping people understand their reactions to significant change or upheaval. Kubler-Ross proposed that a terminally ill patient would progress through five stages of grief when informed of their illness. She further proposed that this model could be applied to any dramatic life changing situation and, by the 1980s, the Change Curve was a firm fixture in change management circles. The curve, and its associated emotions, can be used to predict how performance is likely to be affected by the announcement and subsequent implementation of a Continue reading

Attitudes – Definition, Components, Sources and Types

Attitudes can be defined as an individual’s feelings about or inclinations towards other persons, objects, events, or activities. Attitudes encompass such affective feelings as likes and dislikes, and satisfactions and dissatisfactions. Our needs, past experiences, self-concept, and personality shape the beliefs, feelings, and opinion we hold towards the perceived world. Once we have formed our likes and dislikes, we generally cling on to them and find it difficult to change our attitudes, unless we make a conscious and determined effort to do so. An interesting phenomenon is that our values shape our attitudes. Traditionally, behavioral scientists have divided attitudes into two major groups: i) those that are cognitive (for example, beliefs or expectations about cause-effect relationships between events) and ii) those that are evaluative (for example, liking or disliking for event). An example of a cognitive attitude would be an employee’s belief that superior job performance would be rewarded by Continue reading

Perception – Meaning, Definition, Process and Influencing Factors

Meaning and Definition of Perception Perception can be defined as a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. Perception is not just what one sees with eyes. It is a much more complex process by which an individual selectively absorbs or assimilates the stimuli in the environment, cognitively organizes the perceived information in a specific fashion and then interprets the information to make an assessment about what people select, organize, and interpret or attach meaning to events happening in the environment. Since perception is subjective process, different people may perceive the same environment differently based on what particular aspects of the situation they choose. For example, some employees may perceive the work place as great if it has favorable working conditions, good pay. Others may perceive it as great if it has challenging assignments and opportunity to grow. Managers Continue reading

Shortcuts in Judging Others – Meaning, Types and Applications

Meaning of Shortcuts in Judging Others In perceiving the stimuli in our environment, people are likely to make so many errors and ended up with poor results. Some of those errors are stereotyping, halo effects, selective perception, distortions, attributions, projections etc. Each of these errors is dysfunctional for good decision making and management. Since subjective emotions, judgmental attitudes, and distortion of facts are common in perceiving any situation, we have tried to identify ways in which we can minimize perceptual biases. The need for managers to accurately perceive the environment and how manages can sharpen their perceptual skill are vital in enhancing perceptual skills. People tend to follow a number of shortcut methods when observing others and making judgment of others activities. These techniques are to some extent valuable and allow us to make accurate perceptions rapidly and provide valid data for making predictions. However, they are not foolproof. However, Continue reading

What is Personality? Meaning, Definition, Determinants and Traits

People tend to have a general notion that personality refers to a personal appearance with charming smile, or outlook. But psychologists view the concept as dynamic in nature concerned with growth and development of a person’s whole psychological system. Personality can be defined as the consistent psychological patterns within an individual that affect the way they interact with others and the situations they encounter. Personality is defined as relatively stable and enduring characteristics that determine our thoughts, feelings and behavior. Personality is a complex phenomenon and there are various perspectives of personality construct. One common and simple definition of Personality is: It is the consistent psychological patterns within an individual that affect the way they interact with others and the situations they encounter. Research studies shows that individual’s personality is more or less consistent, lasting, and can remain substantially constant across all the situations and time. But there are individual Continue reading

Colin Carnall’s Coping Cycle Model of Change Management

In the field of psychology, numerous models and theories have been developed to explain how individuals cope with various challenges and stressors in their lives. One such model is Colin Carnall’s Coping Cycle Model, which identifies five stages that individuals go through when faced with difficult situations. Carnall’s Coping Cycle Model consists of five stages — denial, defense, discarding, adaptation, and internalization — which are explained in detail, shedding light on their significance and implications. Denial – The first stage of Carnall’s Coping Cycle Model is denial. During this stage, individuals tend to resist or ignore the reality of a challenging situation. Denial acts as a protective mechanism, shielding individuals from the initial shock and emotional distress associated with the situation. However, it is important to note that denial is usually temporary and serves as a starting point for individuals to process the situation further. Defense – The second stage, Continue reading