Open Systems Interconnection (OSI) Model

Open Systems Interconnection (OSI) model is a reference model developed by ISO (International Organization for Standardization) in 1984, as a conceptual framework of standards for communication in the network across different equipment and applications by different merchants. It is now considered the primary architectural model for inter-computing and inter-networking communications.  There are seven layers within the OSI model that serve to differentiate the various hardware and software functions that a network provides. Each layer depends on the proper functioning of the layer immediately below it to provide its raw functionality, which is enhanced and then passed to the next higher layer. Status messages may be communicated up or down the various layers, although each layer only communicates with its immediate neighbors. As each layer is solely dependent on the layer below it for lower-level services, higher layers are shielded from system, hardware, and software implementation details. This leads to the Continue reading

New Trends In E-Business

E-business changed the way business was being done over the years. It created more and more avenues and opportunities. E-business changed the competitive platform. While the old competitive barriers are diminishing it created new entry and competitive barriers. The hard competitive barriers are becoming weak while the soft competitive barriers became more and more prominent. It is believed that not even 50% of the potential of e-business is to be unleashed yet. This definitely indicates that e-business has lot more to offer. E-business has appealed the businesses and customers from all segments. E-business increased the connectivity among different businesses. The integration among departments, different businesses, and different sectors through e-business made it possible to offer variety of services to customers. The new technologies, high speed internet made the transactions possible. Improved integration and interoperability needs of next generation e-business systems are met by new e-business solution architectures. New technologies of Continue reading

Components of Voice Over Internet Protocol (VoIP)

VoIP stands for Voice over Internet Protocol. It is a technology that lets you make telephone calls over the Internet, rather than a regular phone line. Which is almost always cheaper.  VoIP works by using a network technology known as Packet Switching Network whereas landline telephones use the Circuit Switching Network. This is referred to as the Public Switched Telephone Network. The main difference between Packet Switching and Circuit Switching is that Packet Switching uses (data) or Packets and sends them over the Internet while Circuit Switching is accomplished by using electrical circuits to make a telephone connection. Circuit Switching is like the old Switchboard operators, frantically trying to connect the right caller with the receiver. Packet Switching is used to transfer data all across the Internet including E-mail. Packet Switching converts audio formats into data packets and transmits them over the Internet, then reassembles them on the other person’s Continue reading

Protocols used for Voice over Internet Protocol (VoIP)

Voice over Internet Protocol known as VoIP is a relatively new technology whose transmission is based on Packet Switched Networks. It allows making voice calls over the internet broadband connections instead of the using conventional PSTN landlines. It allows calling on another computer and as well as other telephone numbers and mobiles. It therefore provides all the services like a telephone with the addition of some other facilities due to the internet media. VoIP services can be seen as the commercial realization of the Network Voice Protocol which came into being in 1973. VoIP services are increasing at an exponential rate due to the low cost calls. It only requires the setup of the data network transmissions and the call services can be used on this data network which lowers the cost of the VoIP calls very low as compared to other services. The development of standards or ‘protocol’ for Continue reading

Disaster Recovery Plan (DRP) in Business

Fire, flood, earthquake and accidental deletion of data are all acts that can cause disastrous consequences on data. Such disasters can prevent the network from operating normally, which in turn can hamper the organization’s business. These disasters can be classified into man-made disasters and environmental disasters. Man-made disasters are intentionally or unintentionally caused by humans. For example, a user accidentally deletes the data, virus and malicious programs can damage data and various other events can cause data loss and downtime. Environmental disasters are non-preventive but can be reduced if appropriate precautions are taken. Environmental disasters include fire, flood, earthquake, tornado and hurricane. Disaster recovery deals with recovery of data that is damaged due to destructive activities. The time required to recover from a disaster depends on the disaster recovery plan implemented by the organization. A good disaster recovery plan can prevent an organization from any type of disruption. Disaster Recovery Continue reading

Case Study: Siebel’s Solution for Tata Motors

TATA Motors is India’s foremost, and the only fully integrated automobile manufacturer. Established in 1945 as TATA Engineering & Locomotive Company (TELCO), to manufacture locomotives and other engineering products, the company is today among the world’s top 10 producers of commercial vehicles. TATA Motors was also previously known as TATA Engineering. It is today one of the biggest and most prominent companies in the TATA group, with an annual revenue of $1.8 billion in 2001-02. Today TATA motors’ vehicles run in more than 70 countries. TATA Motors use a manual dealer management system, where every dealer managed details. With legacy-based systems, the environment produced inconsistent data, making interpretations difficult and resulting in inefficient planning for capacity and spare parts. The basic challenge was to provide a Dealer Management System (DMS) solution. All in all, TATA Motors required a standardized solution that would provide them with: Increase in sales and profitability Continue reading