Though Indian outsourcing industry boast of a large pool of talent, low labor costs, excellent telecommunication infrastructure, a relatively mature domestic IT industry, an active industry association, quality certifications unmatched in the world and more, but it faces massive challenges which need to be overcome. The major challenges being faced by the outsourcing industry in India can be classified into internal and external challenges. The internal challenges include shortage of competent managers for the middle and senior management and the high attrition rates. The external challenge is in the form of opposition from the US politicians and the UK labor unions against shifting of the operations by local companies to India. The threat of real competition from other players like Philippines also exists, but doesn’t seem to need our immediate attention. There is an importance and value attached to the ‘people’ aspect in this service industry. The fact that this Continue reading
Business Articles
Ethical Behavior in Business
Ethics in business is not a new trend. In fact, it is already present for over four thousand years now. With the changing trends in the business world, the society is getting more concerned about the corporate responsibility of businesses. Debates have also been conducted focusing on the social issue of poverty among the workers and the corresponding responsibility of the employers about the issue. Even in the ancient times, issues on ethics in business can be observed just like in the teachings of Aristotle about the harmful effects of the gaps that exist between the economical utilization of goods and the profit making objective of many merchants. At present, the rise of the concept of corporate social responsibility among the business sector constitutes corporate initiatives of integrating several ethical aspects such as establishment of codes of conduct, environment management system measures, health and safety in the workplace, compliance to Continue reading
Changing Face of Outsourcing Industry in India
Starting in the mid 1980’s, the ways of doing business changed forever. The business world was for the first time introduced to the concept of ‘outsourcing’ whatever it thought was not core to profit making. Slowly, through the subsequent decades, we have learnt how to make a sharp demarcation between what makes profits for the business and what is simply undifferentiated cost. As time passed, most businesses came to understand that non-core activities i.e. those things that were not important to the money making machinery in a business could be given to someone else to do. It was a smart thing to do. One could get more time and investment to spend on ‘profit centers’ rather than diluting efforts with the time and management effort needed to manage ‘cost centers’. Moreover, simultaneously moving work to the low cost production locations helped to cut down costs further. This phenomenon gave us Continue reading
Major Challenges Faced by Today’s Managers
Business environment is changing drastically in today’s corporate world. In early years of current management era manager were suppose to work exclusively with equipment’s, data and systems; performing traditional tasks. But scenario of management responsibilities has been changed significantly and today’s manger faces issues like cross training, personnel management, interdepartmental communication and widening job scope. Globalization is shaping and re-shaping business environment, resulting in increase of competitors, demand of new sourcing strategies and facing new markets with new demands. Irregular flow of information often subject to quantitatively strong fluctuations, controlling the flow of information is necessary otherwise these fluctuations can become detrimental. Information controlling is the analysis, evaluation and importance attached to the data that collected and provided with the data under various criteria. Because day by day managerial job is becoming more and more hectic manager needs to continuously look for new ways to improve speed and quality along Continue reading
Entrepreneur – Definition, Functions and Characteristics
Entrepreneur is an individual who, operate, takes risks of a business. Which means the process of running a business by their own. Due to economic crisis through out the world these days, most of the countries are encouraging people to be and entrepreneurial which leads to increase in the jobs for the people and increase the economy of the country. People become entrepreneurs by them-self to start a business when they are controlled by many factors around them. Some people want to leave their jobs and start own business and few people want to earn money sitting at home. May be some people look for the needs for a market and to meet those needs they start their own business by supplying products for the market. If they succeed in this process this makes them successful entrepreneur. Entrepreneur is an individual or group of individuals who identify the business opportunity Continue reading
Globalization and Business Ethics
Business ethics is a well-institutionalized academic field, which deals with the moral dimension of business activity. In the context of international business, it means the treating of moral questions of international cultures and countries. International business should be sensitive to the environment and not just selfish for its own profits. Ethically, safety comes first and the profit comes last. The various issues that ethics target are diverse environmental concerns, animal welfare issues, labor practices, fair trade, health concerns, genetic modification, patenting of genes, cloning etc. International business is both more exposed to a variety of ethical conditions as well as in a position to exploit business ethics due to the sheer size an international company has. The end result of an ethical judgment entails its authenticity from being morally correct. But moral correction itself is a relative concept and is based upon the cultural perceptions as well as traditions. The Continue reading