A country may be classified as either a high-context culture or a low-context Culture. The context of a culture is either high or low in terms of in-depth background information. This classification provides an understanding of various cultural orientations and explains how Process of communication is conveyed and perceived. North America and northern Europe (e.g. Germany, Switzerland and Scandinavian countries) are examples of low-context cultures. In these types of society, messages are explicit and clear in the sense that actual words are used to convey the main part of information in communication. The words and their meanings, being independent entities, can be separated from the context in which they occur. What are important, then, are what is said, not how it is said and not the environment within which it is said. Japan, France, Spain, Italy, Asia, Africa and the Middle Eastern Arab nations in contrast, are high-context culture. In Continue reading
Communication Techniques
Selection interviews and it’s types
Interviewing is really an effective but highly complicated tool of selection. The process of interviewing is an oral examination with all its variations. The written examinations cannot trace the personal qualities, behavior, habits and character traits of the candidate. So in order to find out a suitable candidate, the interviewer has to seek more information about the candidate through interview techniques. Also, the other objective is to impart complete and accurate information about the job and its terms and conditions. The employment interview is usually observed in terms of its long-range effects on the employer, employee and the organization. The major source of information regarding the personality and background of the applicant is the observation of the candidate’s non-verbal reactions and his general behavior during the interview. The information sources of secondary importance would be to get all the essential information about the applicant’s performance and competence from his previous Continue reading
Written Communication in Business
Need for Written Media of Communication The old style of communication did not have public relation, advertising, technology and many aspects of modern day communication. They would converse almost daily and instruction was given verbally to people who worked together in an organization. Also the number of people working together in any organization was less and so they could easily inspect, direct and judge the work of the employees. But today, organizations have a team of qualified person to carry out assignments. These specialists and experts have to communicate their ideas to one another and also to the management. This flow of information is necessary to be maintained through written medial because of the complexity of all these activities. The written media is like the human sensory organs and memory power, which receives analyses and records the information for the purpose of decision making in the future. Written media helps Continue reading
Upward Communication in Business
Communication is a process where a message sender intentionally stimulates a desired message in the mind of a receiver. Sometime the speaker’s purpose is to inform, to entertain, and to persuade or is a combination of all three. Understanding from the outset that the intent is to persuade, the communicator will entertain and inform while influencing the receiver to select a specific course of action. Traditional administrators always understood the importance of communication skills. To be successful, they sent messages that clearly outlined what they wanted and how it should be done. They practiced their communication skills daily by sending messages upward, downward and horizontally in the organization. Administrators generally transmitted information upward in the organization relating to job assignment, performance, problems, organization practices or policies and the methodology for accomplishing tasks. They understood that positive upward communication was more likely to be used by those above them than negative Continue reading
Verbal Communication in Business
Meaning and Importance of Verbal Communication Our spoken words have greater impact than that of the sword taken out of the scabbard. The speeches of famous leaders and revolutionaries have had the greatest impact on people resulting in movements and revolutions. The words can encourage the people to take over and complete the tasks beyond their ability. On the other hand, the worlds can dis-spirit and discourage the people from doing even their routine jobs. Oral communication is vital to human relationships in every business organization as well as social gatherings. We talk to people for many purposes. We may talk in order to escape boredom, to get acquainted with a newcomer, to warn the person about his or her misbehavior, to suggest novel ideas to other people who work with us, to instruct others, and for a number of other purposes. Much of the professional and business communication through Continue reading
The Art of Negotiation – Importance of Negotiation in Business
In the world of business the most difficult thing to achieve, is perhaps, nothing but the negotiation table. Reaching a negotiated settlement and winning over the other side is the most complex and intricate task for which our marketers always strive for. From the management science to the business calculus and from the politics to the diplomacy as well as from the socialism to psychology, negations include and encompass every art. Negotiating people need to be resumed not only in one of above mentioned disciplines, but they should have the mastery to employ all the tools, when required. With the rapidly changing world of the business and economics the art of the negotiation is also becoming more and more volatile and evaporative. One can’t suppose the negotiated settlements to withstand or stay for the certain period of the time but the need to renegotiate can be arisen any time when Continue reading