Mr. Harry, Branch Manager, Luxemburg Main Branch of XYZ Bank was wondering as to what could be done to restore the punctuality of the staff in his branch. A majority of the staff members were taking time off from the work, on a number of occasions, during the day, which resulted in work remaining incomplete, and in the payment of overtime wages for its completion. The problem was generally not faced by other banks in Luxemburg, except the PQR Bank, another Indian bank having branches in Luxemburg. Other local and British banks were able to exercise sufficient control over their staff to ensure proper attendance and maintain office decorum. Initially, Mr. Harry tried to persuade the staff to be punctual. He sermonized them on several occasions. None of this, however, made any dent on the problem. Failing in these methods, he resorted to punishment of the erring members of the Continue reading
HRM Concepts
Workplace Diversity – Meaning and Impacts
Today’s workforce is made up of many types of people. Organisations can no longer assume that every employee has similar beliefs or expectations. Organizations exist to serve human needs. An organisation is only effective as the people who operate it. People are considered the most important resource in any organisation. They are the basic foundation of an organization and the basic unit of change within organisation. The human resource approach focuses on the interaction between people and the organization. If communication between employees is poor, organization will suffer. When coordination and interaction within the organization is good, both employees and business will benefit. Workplace diversity refers to the division of the working force into separate categories that have a apparent unity or harmony within a given cultural context and that impact potentially beneficial or harmful outcomes of employments such as job opportunities, workplace treatment prospects of promotion of employees, irrespective Continue reading
What are the Characteristics of a Good Leader?
A leader is destined a person who is leaded by the other persons. On the other hand, a leader is also must consequential to motivate security to get followers a leader hence they should to have concentrate, aim, and guidance and improve them with some expressions, opinion and action. Leadership is a mostly about a management activity which like communication and personally will control it and will be afford to achieve the company s goals. Other than that, the leader is knowledgeable to make people satisfied with themselves by accretion their self esteem. It is important to shatter down hurdles and create links, which is to demonstrate hurdles among departments, organisations, employees and customers. The leaders challenge is to build and spend in relationships and also makes a communication environment to his followers. The leaderships actions must help the team to get done the objectives, and fulfilling needs. A leader Continue reading
Employee Assistance Programs in Organizations – Employee Counseling
Counseling has been practiced in one form or other since the evolution of mankind. In every field which requires dealing with people, counseling is essential. Counseling is a dyadic relationship between two persons; a manager who is offering help (counselor) and an employee whom such help is given (counselee). It may be formal or informal. Formal counseling is a planned and systematic way of offering help to subordinates by expert counselors. Informal counseling is concerned with day to day relationship between the manager and his subordinates where help is readily offered without any formal plan. Every manager has a responsibility to counsel his subordinates. When individual managers are unable to deal with specific problems, the counseling services of a professional body is required. An organization can either offer the services of a full-time in-house counselor or refer the employee to a community counseling service. Counseling occasionally is necessary for employees Continue reading
Conflicts in Workplaces – Definition, Causes, Impacts, and Handling
Organizations comprise people from different cultural, professional, racial, age, and other demographic backgrounds. Where people are segregated along these diversity differences, cultural conflicts arise. This suggests that managers and leaders within organizations encounter immense challenges in seeking effective strategies for recruitment, training, developing, and retaining the most talented personnel in an organization characterized by immense workforce diversities. Conflicts often produce a negative implication on the performance of an organization. Since the principal goal of organizational leadership is to look for mechanisms of resolving challenges, which may hinder the performance of an organization so that it delivers value to its owners (shareholders), conflict avoidance constitutes a risky approach to conflict management. These challenges become even more pronounced as many organizations endeavor to engage in global businesses as a measure of increasing their competitive advantage. The more diverse the workforce is, the higher the risks of workplace conflicts associated with diversity differences. Continue reading
Benefits of Career Management
Career is a general course of action, an individual chooses to pursue, all through his or her employment life. It may be represented as occupational positions a person has hold over so many years. Many people feel satisfied by achieving their career goals. At the same time, others have a strong feeling that, their careers, their lives and their potential has undergone unfulfilled. Employers too have a profound effect on employees’ careers. Some organisations have very formal career management processes, while others are very little concern about it. Career management is defined as ongoing process of preparing, implementing and monitoring career plans. It can be undertaken either by the individual alone or can be a concerted activity along with the organisation’s career systems. Career management is a process that enables the employees to better understand their career skills, develop and give direction to it and to use those skills and Continue reading