Michael Dell, the CEO of Dell Computer Corporation, in a recent annual report, summarized where the CEO stands on the role that learning plays in his company. He said it was people who produced results in any business, laying emphasis on how building a talented workforce remained Dell’s greatest priority as well as its greatest challenge. This challenge contained two primary issues. The first being training, developing and retaining their existing employees so they continue capitalizing on the career opportunities Dell’s growth provides them. The second being to actually successfully recruit employees at all levels to support Dell. The CEO said the company progressed pertaining to both issues in the previous fiscal year, adding Dell would continue to keep it a critical area of focus. Dell filled more than half of its executive-level positions with promotions from within the organization, hiring the remaining externally. Dell also modified its core training Continue reading
Human Resource Case Studies
Case Study: Leadership Lessons From Disney’s Bob Iger
Bob Iger has a Jewish origin by birth, but he was born in the city of New York, in the year 1951. He is an established businessman in America, he was the former CEO of The Walt Disney Company, from 2005 to 2020, he was the CEO at a stretch, and has achieved a lot, in his career one of the biggest achievements is acquiring Pixar. Before this, he was the president of ABC Television between 1994 and 1995 and was working as a COO for ABC from 1995 until it was acquired by Disney in the year 1996. In the year 2000, Bob Iger was declared the president and COO at Disney, and also succeeded the former CEO, Michael Eisner from the year 2005. During these 15 years of being the CEO of Disney, he expanded the intellectual properties of the organization, in the international markets, and also increased Continue reading
Case Study of IBM: Employee Training through E-Learning
“E-learning is a technology area that often has both first-tier benefits, such as reduced travel costs, and second-tier benefits, such as increased employee performance that directly impacts profitability.” – Rebecca Wettemann, research director for Nucleus Research In 2002, the International Business Machines Corporation (IBM) was ranked fourth by the Training magazine on it’s “The 2002 Training Top 100”. The magazine ranked companies based on their commitment towards workforce development and training imparted to employees even during periods of financial uncertainty. Since its inception, IBM had been focusing on human resources development: The company concentrated on the education and training of its employees as an integral part of their development. During the mid 1990s, IBM reportedly spent about $1 billion for training its employees. However, in the late 1990s, IBM undertook a cost cutting drive, and started looking for ways to train its employees effectively at lower costs. After considerable research, Continue reading
Case Study: Analysis of Performance Management at British Petroleum
British Petroleum (BP plc) is a multinational oil company headquartered in London, United Kingdom. They’re the third largest oil company in the world, and the fourth largest company worldwide measured by revenues. Employing over 78,000 workers around the world, BP’s Human Resources play a very important role in the company achieving success. BP recognized this and in 2010, BP’s executive team agreed a high-level philosophy covering their required practices of performance management as well as a set of guiding principles for rewards, in order to monitor performance and best motivate employees to reach objectives. In hope of achieving individual success as well as team success. Performance Management is a process which enhances the effective management of individuals and teams to achieve high level of organizational performance. When not used effectively, there can be many issues with performance management practices and this is why BP executives have chosen to publish this Continue reading
Case Study: Google’s Recruitment and Selection Process
Google Inc., the world’s largest and most popular search engine company, is also one of the most sought after companies in the world. Due to the popularity of the company caused by its highly attractive compensation and benefits packages for its employees, millions of job applications are constantly received by Google on an annual basis. While other companies envy Google for attracting and acquiring such highly-talented and highly-skilled individuals from all over the world, the company finds it as a serious cause of dilemma. When Google Inc. topped the ranks for the most popular companies in the world, it could no longer contain the number of applications it receives from thousands of job hunters from all over the globe. And since the company aims to hire only the best employees that fit the organizational culture and standards of Google, the company started thinking of ways to better improve its recruitment Continue reading
Case Study of Jack Welch: Leadership that Creates Innovation
When Jack Welch became CEO of General Electric in 1981, he was only the 11th CEO the company had seen in its 120 years of existence. Although GE was a $13 billion a year company, it began showing signs of necessary change as it had reached the stage between maturity and decline. After 20 years at the helm, Jack Welch had turned General Electric (GE) into one of the world’s most successful companies. Welch increased GE’s market value from $13 billion to over $300 billion in 2001. He guided the once struggling company to what was then the biggest corporation in the entire world as well as the most profitable. Through the use of goal setting, empowerment, and communication Welch transformed the gigantic and complacent company into an energized multi-national organization ready to face world competition. Through an analysis of the techniques employed by Welch, one can gain a better Continue reading