Frederick Taylor, known as the Father of Scientific Management, conducted many studies at Bethlehem Steel Company in Pittsburgh. His experience as an apprentice, a common labor, a foreman, a master mechanic, and then a chief engineer of a steel company gave Taylor an excellent opportunity to know first hand the problems and attitudes of workers and to see the great possibilities for improving the quality of management. To improve productivity, Taylor examined the time and motion details of a job, developed a better method for performing that job, and trained the workers. Taylor also offered a piece rate that increased as workers produced more. In 1911, published a book “Principles of Scientific Management” in which he proposed work methods designed to increase worker productivity. He defined management as art of knowing exactly what do you want to do and seeing that they do it and in the best and cheapest Continue reading
Management Theories
4 Phases of Hawthorne Experiment – Explained
At the beginning of the 20th century, companies were using scientific approaches to improve worker productivity. But that all began to change in 1924 with the start of the Hawthorne Studies, a 9-year research program at Western Electric Companies. The program, of which Elton Mayo and Fritz Roethlisberger played a major role, concluded that an organization’s undocumented social system was a powerful motivator of employee behavior. The Hawthorne Studies led to the development of the Human Relations Movement in business management. The experiment was about measuring the impact of different working conditions by the company itself (such as levels of lighting, payment systems, and hours of work) on the output of the employees. The researchers concluded that variations in output were not caused by changing physical conditions or material rewards only but partly by the experiments themselves. The special treatment required by experimental participation convinced workers that management had a Continue reading
Traditional Management Model vs. Modern Management Model
The world economy increasing becomes globalization, which lead to broad mixture of local, national and global markets and organizations, due to different ethic, values and cultures, even both parties speak same language, there still could lead misunderstanding, therefore today’s managers face more challenges, such as understanding the changing trends in the market, how to maintain beneficial interpersonal relationship with employees and clients, concerning about business ethics and corporate social responsibility surround managerial actions. And the turbulent global environment push managers spend more time crossing borders to conduct business, it is necessary to understand how to communicate effectively with people in different cultures to fulfill the organization’s missions and create values for the stakeholders. Traditional top-bottom management model was successful in the 20th century, however managerial hierarchies and traditional approaches may impose heavy costs on the business that would become administrative burden in future. Moreover, business and environmental changes occurred at Continue reading
Concept of Reinforcement in Organizational Behavior
Reinforcement is the attempt to develop or strengthen desirable behavior. There are two types of reinforcement in organizational behavior: positive and negative. Positive reinforcement strengthens and enhances behavior by the presentation of positive reinforcers. There are primary reinforcers and secondary reinforcers. Primary reinforcers satisfy basic biological needs and include food and water. However, primary reinforcers don not always reinforce. For instance, food may not be a reinforcer to someone who has just completed a five course meal. Most behaviors in organizations are influenced by secondary reinforcers. These include such benefits as money, status, grades, trophies and praise from others. These include such benefits as money, status, grades, trophies and praise from others. These become positive reinforcers because of their associations with the primary reinforcers and hence are often called conditioned reinforcers. It should be noted that an event that functions as a positive reinforce at one time or in one Continue reading
Influence of the Scientific Management Theory on Modern Organizational Designs
The contemporary organizational operations center on effective planning techniques, specialized management, the division of labor, formalized interactions between managers and workers, and specializations and innovations, which are designed to achieve specific objectives. These organizational functions and operations are attributable to the concepts of the scientific management model proposed by Fredrick Taylor in the 20th century. As a mechanical engineer, Taylor devised scientific management ideologies that provided effectiveness in the running of industries. During his time, the management of industries comprised multiple anomalies and organizations lacked formal managing systems. Hence, Taylor’s management principles sought to eliminate these irregularities by improving the workers’ productivity in their class of work. Although modern organizational designs exhibit Taylor’s scientific management principles, there have been several criticisms against his propositions. Therefore, the theory of scientific management exhibits numerous weaknesses and strengths despite its influence on modern organizational functions. The Scientific Management Principles Taylor utilized systematic analysis and Continue reading
Use of Reinforcement Theory to Overcome the Restraining Forces of Change
People refuse to new changes brought in the work environment due to many reasons of insecurity, uncertainty, etc. thus they do not accept the change and stand against it. Here we are trying to use reinforcement theory to achieve our objective. Restraining forces as the forces that make change more difficult. Restraining forces are those factors that resist change to occur; few examples are lack of skill and knowledge, antagonism between the employees and the manager, poor job description. There are many forces that restrain to a change in the work environment such as: Uncertainty regarding change. Fear of the unknown. Disturbances in the routine. Loss of existing benefits. Threat to the current position. Redistribution of power. Disturb in the existing social networks. Conformity to norms and culture. The general principle here is that whenever a change is perceived as creating some threat to the employee having his/her needs met Continue reading