Emotional Quotient (EQ) Vs. Intelligence Quotient (IQ) – Which One Is More Important?

Intelligence is a term that is difficult to define, and it can mean many different things to different people. Intelligence is often defined as the general mental ability to learn and apply knowledge to manipulate your environment, as well as the ability to reason and have abstract thought. In education, Intelligence is defined as the ability to learn or understand or to deal with new or challenging situations. In psychology, it is the ability to apply knowledge to manipulate one’s environment or to think abstractly as measured by objective criteria; for example IQ test. It is thought from deriving a combination of inherited characteristics and environmental such as developmental and social factors. General intelligence is often said to comprise various specific abilities like verbal ability, ability to apply logic in solving problems. There are two types of intelligence quotients: emotional and intelligence quotient. Emotional intelligence or emotional quotient (EQ) is Continue reading

E-Learning at the Workplace

Globally, the e-learning market has been growing rapidly, and e-learning is beginning to emerge as the new model of training and education across a wide range of different sectors and industries. This growth has resulted in part from extensive changes in the working environment, and from a shift from a product-based economy to a knowledge-based one, meaning that there is a more pressing need to train and educate workforces in new technologies and services. In addition, technological advancement and challenges in technology-oriented working life have paved the way for new forms of electronic learning. Consequently, e-learning now accounts for a significant proportion of corporate investment in workforce training. E-learning is a learning experience that is delivered by electronic technologies including for example, the use of the internet, intranets, interactive TV, virtual classrooms and so forth. For some scholars, e-learning is considered only as a mechanism for delivering training and education Continue reading

Improving Quality of Work Life

Quality of work life improvement refers to any activity for greater organizational effectiveness through the enhancement of human dignity and growth process through which the work force of the organization learn how to work together for betterment to determine for themselves what actions, changes and improvements are desirable and workable. What work force feels about the work place? The ‘Economic Times’ in December 1999 collected the views from top level HR executives from Indian companies on the emerging workplace. The views expressed were as follows: There would be more celebrations. Music, poetry, and art at work to provide creative moments in between the lightening speed of work. People with high EQ levels would be valued far more than yesterday as coaches and facilitators orchestrate the output of knowledge workers. People tomorrow would want and deserve a workplace free from anxiety and stress, where each can contribute fully from their jobs Continue reading

Personnel Administration Data Systems (PADS)

Personnel Administration Data Systems (PADS)  provide data needed to carry out the personnel administration responsibilities of an employer. As the government legislates additional protections and social programs, these responsibilities have increased and are growing. Affirmative action requirements in USA, health and safety regulations and pension plans regulation are many new sources of the employer’s responsibilities. Payroll and personnel planning data system (PPDS) are closely related to PADS, all using the employee master file. Not only accessing the file, but updating of file is often organized on a coordinated basis. Data items in the employee file are updated by the payroll system not for self but also for PADS and PPDS. Payroll provides the most effective way to capture the new data for this updating activity. Three types of Personnel Administration Data Systems (PADS) Personnel status reporting systems (Files used are Employee file, Job file). Personnel action systems (Files used are Continue reading

The Four Branch Model of Emotional Intelligence

The four branch model of emotional intelligence proposed by  Salovey and Mayer, that identified four areas of capacities or skills  of emotional intelligence: the perception of emotion, the ability reason using emotions, the ability to understand emotion and the ability to manage emotions. According to Salovey and Mayer, the four branches of their model are, “arranged from more basic psychological processes to higher, more psychologically integrated processes. For example, the lowest level branch concerns the (relatively) simple abilities of perceiving and expressing emotion. In contrast, the highest level branch concerns the conscious, reflective regulation of emotion” (1997). Salovey and Mayer  add that abilities that “emerge relatively early in development are to the left of a given branch; later developing abilities are to the right.” They also say that, “people high in emotional intelligence are expected to progress more quickly through the abilities designated and to master more of them.” The Continue reading

Role of Human Resources in Business Environment Improvement

In order to improve the overall business environment, the organisation structure should be resolving its business trends with its various competitors. The Human resource management which is one of the best and which provides the solutions to the consumers and deals with the various issues which are mostly due to the members in the organisation which are efficiently approached with the various activities involved. The most important and key issues which relates by making use of the human resources which constitute which are planning of the human resource, recruitment of the various staff required for the organisation, performance management, giving training and development, relation between the members of the organisation. The various activities which the human resource management deals with the members of the organisation are allocating the various rules and the policies and the various means of the utilization of the human resource development. The various needs and necessities Continue reading