What is Business Analysis? Business Analysis can be defined as the regulation of classifying business needs and shaping results to the business problems. The solutions frequently consist of a system improvement factor, and may also include process development, directorial change or tactical scheduling and procedure development. Someone who brings out this job or task is known as a business analyst (BA). The Business Analyst who labor exclusively on increasing system software can be called Information Technology Business Analysts, Technical Business Analysts, Online Business or System Analysts. Business analysis can also be defined as the position of assignment and techniques which are used to operate as a connection among stakeholders so as to understand the constitution, rules, and operations of a society and to suggest solutions that make possible the society to accomplish its aims. Business Analysts make active business functions a reality by increasing the swiftness at which business functions Continue reading
Modern Management Concepts
Total Quality Management (TQM) – History, Concepts, and Principles
Quality Control processes in business are aimed at ensuring a good or service is of the standard of quality that the manufacturer or supplier has determined. Under the concept of Total Quality Management (TQM), quality control extends to every aspect of the way a business operates. In the case of a manufactured good it means that during design, production, and servicing the quality of work and materials must be up to the standard laid down. The emphasis put on quality control in many countries in recent years was to a large extent a response to the competitive edge Japanese businesses had achieved by paying attention to quality. However, it was an American management consultant, W. Edwards Deming, who brought the message to the Japanese that “the consumer is the most important part of the production line”, and who taught them methods that would help them control quality. He was Continue reading
Case Study of Sony: Successful Implementation of Stakeholder Management
Through an established set of public relation protocols, Sony uses a broad set of communication activities that are employed to create and maintain favorable relationship with the various stakeholders that include employees, shareholders, suppliers, media, educators, potential investors, financial institutions, government agencies and officials as well as society in general. Stakeholders who need any information concerning Sony, they could retrieve them readily from the company’s website. In this way Sony creates a common platform (touch-point) where mutual relationship with its stakeholders is facilitated, including serving the wishes and demands of its customers. Sony satisfies its customers by offering innovative products without having to compromise to quality and reliability. This helps to attract new customers as well as retain existing ones. In order to ensure that all specific needs are met, Sony set up sales and marketing offices in every place that the company has businesses in. Sony’s CEO, Nobuyuki Idei, Continue reading
Human Reactions to Organization Change
There is a very close relationship between change and human attitudes. Every individual reacts to the change according to their individual attitude. Human reaction to change does not depend upon logic. Generally, depends upon how a change will affect ones needs and satisfaction in the organization. Attitudes are very important in determining the resistance to change. Read: Planned Organizational Change Process The employees reaction to organization change any occur in any of the following forms, 1. Acceptance Acceptance of the change depends on the perception of the employees towards the change. So, all the changes are not necessarily restricted. If an employee perceives that the change will affect his/her favorably, then he/she will accept the change. For example if workers have to stand before a machine throughout the shift, they will like the introduction of new machine which will allow them to sit while working. 2. Resistance All the changes Continue reading
Managing Leadership in Organizations
Basically, leadership is getting people to follow you. The moral and ethical considerations of leading are beyond the scope of this article, but their importance cannot be overstated. Unfortunately, much leadership is designed around a control/authority model. Many leaders, even the brightest, figure out what has to happen with things in the company, tell people what is needed for the desired results and then expect things to happen-a gross simplification of the process. You would be surprised how many leaders lead this way. In light of the psychological reality that people only do what they want to do, the current approach means that people follow and work only as hard as is necessary to avoid the consequences of disobedience. However, leadership can be a whole lot more than charting out a business strategy that others happen to follow. The most skilled leaders ask themselves, “What can I say or do Continue reading
Stakeholders Perspective on Corporate Social Responsibility (CSR)
There are various definitions proposed by various scholars for Corporate Social Responsibility (CSR), but still, it remains uncertain and is poorly defined with few explanations. First, the issues that a CSR must address should be easily interpreted so that it includes virtually everyone and everything. Second, with its unique, often particular characteristics, different stakeholder groups tend to focus only on specific issues that they believe are the most appropriate and relevant in organizations’ corporate social responsibility programs. Thus, the beliefs about what constitutes a socially responsible and sustainable organization depend on the perspective of the stakeholder. Although the most basic definition CSR describes it as a social obligation for an organization, which is conceptually and operationally diverse. Corporate Social Responsibility is the continuing commitment by businesses to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of Continue reading