In order to justify why managing stakeholders is important to the organization, first, we have to clarify what is a stakeholder? A stakeholder is a person, group, or association that has a direct or indirect post in an organization because it can affect or be affected by the organization’s achievement objectives, and rules. Key stakeholders in a business organization include creditors, customers, administrations, employees, government (and its agencies), owners (shareholders), traders, unions, and the community from which the business gains its capital. A stakeholder can be dividing into primary and secondary groups. Primary stakeholders are important to the continued success of the organizational venture and include shareholders and investors, staff, contractors, customers, and suppliers. The secondary stakeholder can impact the business or are affected by the organizational venture. They are not involved in direct transactions with the company. Also, they are not directly critical to the survival of the business Continue reading
Modern Management Concepts
Differences Between Emotional Quotient (EQ) and Intelligence Quotient (IQ)
Intelligence Quotient (IQ) Intelligence Quotient is a number or a count of the intelligence of a person. In a standard IQ test, a person’s quotient of intelligence is compared and determined on the basis of the scores of other on the same test. These days more and more people are relying on IQ tests for a lot of reasons. IQ tests have become a parameter for educational institutes and corporate offices in conjunction with personality tests. Intelligence Quotients are used by people to find out a person’s mental age, which is the persons understanding levels and performance capabilities at a particular age. A Standard IQ test would consist of tasks that involve the use of mental ability and vary on their difficulty levels. The test includes gauging of memory, reasoning power, numerical capability, definitions and scope of recalling data. Psychologists have determined a given age at which people can correctly Continue reading
Stimulating Forces for Organizational Change
What makes an organization to think about change? There are a number of specific, even obvious factors which will necessitate movement from the status quo. The most obvious of these relate to changes in the external environment which trigger reaction. An example of this in the last couple of years is the move by car manufacturers and petroleum organizations towards the provision of more environmentally friendly forms of ‘produce’. However, to attribute change entirely to the environment would be a denial of extreme magnitude. This would imply that organizations were merely ‘bobbing about’ on a turbulent sea of change, unable to influence or exercise direction. The changes within an organization take place in response both to business and economic events and to processes of management perception, choice and action. Managers in this sense see events taking place that, to them, signal the need for organizational change. They also perceive the Continue reading
Economic Performance Reports in Business
Reports on the economic performance of business units are quite different. Management reports are prepared monthly or quarterly, whereas economic performance reports are prepared at irregular intervals usually once every several years. For reasons stated earlier, management reports tend to use historical information actual costs incurred, whereas economic reports use quite different information. In this section we discuss the purpose and nature of the economic information. Economic reports are a diagnostic instrument. They indicate whether the current strategies of the business unit are satisfactory and, if not, whether a decision should be made to do something about the business unit- expand it, shrink it, change its direction, or sell it. The economic analysis of an individual business unit may reveal that current plans for new products, new plant and equipment, or other new strategies, when considered as a whole, will not produce a satisfactory future profit, even though, separately each Continue reading
Entrepreneurial Motivation Factors
Entrepreneurship is the process of adding something new [creativity] and something different [innovation] for the purpose of creating wealth for the individual and adding value to society. An entrepreneur has to be creative and innovative in order to have a sustainable growing business. In fact, entrepreneurs are considered as one of the main contributors to country economy growth. Entrepreneurial activity benefit community and society as it creates job opportunity, income, products and services with his creativity and innovation to us. Important Factors of Entrepreneurial Motivation Motivation is one of the elements in influencing the process of entrepreneurship. The general entrepreneurial motivation factors, including need for achievement, locus of control, vision, desire for independence, passion, and drive. Need for Achievement: Individuals who have higher level in need for achievement are will have higher desire to involve in activities or tasks that have a high degree of individual responsibility for outcomes. Entrepreneurial Continue reading
Total Quality Management (TQM) Summary
Definition of Total Quality Management (TQM) Total Quality Management (TQM) is defined by International Organization for Standardization (ISO): “TQM is a management approach for an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society.” In Japanese, Total Quality Management (TQM) comprises four process steps, namely: Kaizen — Focuses on Continuous Process Improvement, to make processes visible, repeatable and measurable. Atarimae Hinshitsu — The idea that things will work as they are supposed to (e.g. a pen will write.). KanseiKansei — Examining the way the user applies the product leads to improvement in the product itself. Miryokuteki Hinshitsu — The idea that things should have an aesthetic quality which is different from “atarimae hinshitsu” (e.g. a pen will write in a way that is pleasing to the writer.) Total Continue reading