Relationship Marketing (RM) is defined as the process in which the construction, cultivation and strengthening of strong value laden relationships with customers and other stakeholders occur. Another way relationship marketing can be defined is as both business marketing and consumer marketing benefit from attention to conditions that foster relational bonds leading to reliable repeat purchase. Pros of Relationship Marketing 1. Customer Loyalty A significant benefit that can be derived from successful relationship marketing (RM) in a business is the development of loyalty in customers. Customer loyalty and positive word-of-mouth recommendations are usually the two outcomes of effective RM. Furthermore, RM can provide exclusive benefits for customers, consequently reducing competition from other businesses that offer the same product which can thus assist in the achievement of consumer loyalty. Loyalty is defined as a close bonding between the consumer and the seller which results in frequent purchase of a certain product or Continue reading
Modern Marketing Strategies
Targeting Strategies Involved in E-marketing
Once the variables that form a lucrative cluster of customer base for the product is identified, advertising campaigns are decided to target those customers. The E-marketer arrives at the second stumbling block here “portals”. Portals have the most popular URLs on the web today. They claim to be a one-stop solution for anything and everything that the netizen looks for. For the netizen it means less URLs to remember and a place to meet people & socialize. It could have, in most probability, also been the place of a successful electronic transaction before, quelling his/her security concerns. Although portals deny their comparison with the supermarkets of the real world, they are doing just that right now. A portal is not exactly a marketers’ paradise. He would rather prefer sites, which have a niche target audience in sync with his requirements. The next step is to select segments for targeting online Continue reading