Marketing strategies used by companies to achieve or defend its competitive advantage. The main strategies used are defensive and offensive strategies. Offensive strategies are used to secure the company’s competitive advantage whereas a defensive strategy is used to defend the competitive advantage of the company. These strategies have various types that are further explained with the help of techniques used by companies to capture or defend their competitive advantages. The examples elaborate in simplified terms the marketing warfare that takes place to maintain and capture market share. The Defensive Marketing Strategies This strategy aims at maintaining the market share the company has already achieved. It does not enhance the firm’s competitive advantage but helps fortify the firm competitive position. Normally a defensive strategy should be employed by the market leader due to its market share advantage and position. There are various types of defensive strategies which are elaborated below. 1. Continue reading
Modern Marketing Strategies
Case Study: “Intel Inside” Campaign by Intel
Initially the motivation behind the branding of Intel Inside was to establish the company by name and identify the high performance products that were used inside the computer with the company. This was in an effort to create an image for a company which often was subjected to behind the scenes and specific industry awareness, but wanted to establish it’s brand presence to the general public. Intel created a consumer brand to make sense of the rapidly changing computer cycles. The technology giant had already established a reputation as a quality brand throughout the technology world, however, their aim was to spread awareness and create a positive image for themselves in the public eye. The success of Intel can be attributed to many factors over their rise to the top of the technology world. First, they established a co-op advertising program to start attracting original equipment manufacturers and place their Continue reading
4 C’s of Contemporary Marketing Mix
The contemporary market has developed with the approach of more prominent customer-centric marketing conditions. Companies’ main focus is to work with consumers, identify their needs, and design products according to their needs. We can see a shift towards personalization, interactivity, and genuine, direct discourse with the client. These changes have made way for innovation, customization, and networking. These new methodologies permit marketers not only to build a relationship with the target group but also to recognize the constantly changing consumer behavior. Moreover, it has also enabled the markets to react quickly to their competitors and anticipate future market trends. Hence, all these developments have provoked the advancements of new theoretical approaches that deal with specific rather than general marketing issues and situations. It’s further feasible for companies to interact with and administer the consumer better with the help of digital platforms. Contemporary marketing incorporates the following marketing mix in the Continue reading
Social, Societal, and Socially Responsible Marketing
Nowadays companies are required to take care of long term and overall interests of customers. As a number of social issues like the global environmental issues, the exhaustion of natural resources, and the infinitely increasing numbers of population have appeared companies’ effort for long-term interests of customer increases demands for social benefits. A number of health and social issues are concerned with behavior causes that are the result of voluntary behavior. The production and operation should take the long-term benefits of society into account as a whole as well as the interest of consumers which is the common ground of the social marketing concept. The corporations have to find out what target groups want and need and derive maximum satisfaction from customers while they enhance and maintain welfares in the community. The main concept of social marketing is providing a way of dealing with such problems by changing the behavior Continue reading
Customer Journey Mapping
Every time a customer contacts the organization or its representatives, there is an opportunity for a customer “moment of truth”. These “moments of truth” are opportunities for the organization to make a good or bad impression on the customer and are key moments in the customer journey. This concept of ‘moment of truth’ was first introduced by Jan Carlzon, the former president of Scandinavian Airlines, in his 1986 book titled Moments of Truth. Carlzon defines the moment of truth in business as: “Anytime a customer comes into contact with any aspect of a business, how ever remote, is an opportunity to form an impression.” Customer journey mapping builds on this concept by providing a strategic tool to start the process of ensuring that every interaction with your organization is a positive one. Customer journey mapping is a tool organizations use to help them see what their customers truly want — Continue reading
Ambush Marketing – Meaning, Working and Methods
Ambush marketing is a fairly new concept in marketing, where research into the subject has become an area of considerable interest over the past twenty years, as increasing amounts of companies opt to take up this revolutionary marketing activity. Although much has been written about “ambush” marketing, considerable ambiguity surrounds this term and its status. From the earliest definitions of ambush marketing as a derogatory term involving ‘unauthorized’ practices, has emerged not only an acknowledgement of the considerable vagueness that surrounds the concept but also a conceptual framework of ambush marketing that more accurately reflects the balancing of sponsors contractual rights against the rights of non-sponsors to maintain a market presence during an event through legal and competitive business activities, although it has been cast as an “amorphous concept” along with being branded as a somewhat devious, unethical tactic, and an unfair marketing practice. Despite this ambush marketing has recognized Continue reading