Basic Concepts of Organizational Change

The change means the alteration of status quo or making things different.  It may refer to any alteration which occurs in the overall work environment of  an organization. When an organizational system is disturbed by some internal or  external force, the change may occur. The change is modification of the  structure or process of a system, that may be good or even bad. It disturbs the  existing equilibrium or status quo in an organization. The change in any part of  the organization may affect the whole of the organization, or various other parts  of organization in varying degrees of speed and significance. It may affect  people, structure, technology, and other elements of an organization. It may be  reactive or proactive in nature. When change takes place due to external forces,  it is called reactive change. However, proactive change is initiated by the  management on its own to enhance the organizational Continue reading

Importance of Change in an Organization

One can try to predict the future. However, predictions produce at best a  blurred picture of what might be, not a blueprint of future events or  circumstances. The effective and progressive management of change can assist  in shaping a future which may better serve the enterprise’s survival prospects.  Change will not disappear or dissipate. Technology, civilizations and creative  thought will maintain their ever accelerating drive on-wards. Managers, and the  enterprises they serve, be they public or private, service or manufacturing, will  continue to be judged upon their ability to effectively and efficiently manage  change. Unfortunately for the managers of the early twenty-first century, their  ability to handle complex change situations will be judged over ever decreasing  time scales. The pace of change has increased dramatically; mankind wandered  the planet on foot for centuries before the invention of the wheel and its  subsequent “technological convergence” with the ox and horse. In Continue reading

Levels of Planned Organizational Change

A planned change is a change planned by the organisation, it does not  happen by itself. It is affected by the organisation with the purpose of achieving  something that might otherwise by unattainable or attainable with great  difficulty. Through planned change, an organisation can achieve its goals  rapidly. The basic reasons for planned change are: To improve the means for satisfying economic needs of members. To increase profitability. To promote human work for human beings. To contribute to individual satisfaction and social well being. Levels of Planned Organizational Change Planned organizational change is normally targeted at improving  effectiveness at one or more of four different levels : human resources,  functional resources, technological capabilities, and organizational capabilities. 1. Human Resources Human resources are an organization’s most important  asset. Ultimately, an organization’s distinctive competencies lie in the skills and  abilities of its employees. Because these skills and abilities give an organization  a Continue reading

Change Agents in Organizational Change

Organizations and their managers must recognize that change, in itself, is  not necessarily a problem. The problem often lies in an inability to effectively  manage change : not only can the adopted process be wrong, but also the  conceptual framework may lack vision and understanding. Why is this the case?  Possibly, and many practicing managers would concur, the problem may be  traced to the managers’ growing inability to approximately develop and  reinforce their role and purpose within complex, dynamic and challenging  organizations. Change is now a way of life; organizations, and more importantly  their managers, must recognize the need to adopt strategic approaches when  facing transformation situations. Throughout the 1980s and 1990s organizations,  both national and international, strived to develop sustainable advantage in both  volatile and competitive operating environments. Those that have survived,  and/or developed, have often found that the creative and market driven  management of their human resources can Continue reading

Minimizing Resistance to Change through Discussions

When as many as possible of those people involved in a change  understand as much as possible about it and its consequences, resistance is likely  to be reduced. It is management’s job to develop this understanding. Resistance  will be prevented to the degree that the change agent help the change affected  people to develop their own understanding of the need for change, and an  explicit awareness of how they feel about it and what can be done about their  feelings. Such an understanding will occur only when the information provided  is sufficient, factual and accurate. Management can transmit information about a  proposed change and its probable consequences to those affected or concerned  in a variety of ways. Fundamentally, there are only three practical media for  communication; written material, audio-visual and oral. No single means,  however, should be relied on exclusively. The more complex the change, the  greater will be the Continue reading

Minimizing Resistance to Organizational Change

Resistance to change be those affected is often the single most formidable obstacle to its successful realization. It is to be understood at the outset that resistance to change is not, the fundamental problem to be solved. Rather, any resistance is usually a symptom of more basic problems underlying the particular situation. To focus the attention of symptom alone will achieve at best only limited results. The effective solution is that one must look beyond the symptom that is resistance to its more basic causes. It is quite appropriate and practicable for a manager to focus on situational and environmental factors that cause resistance. Many of these are directly within management’s control. Probably, efforts to minimize any resistance should be undertaken while it is still potential rather than real. There are different methods that the managers can use to  minimizing resistance to organizational change. Fundamentally, there are only two strategic Continue reading