Literature Review – Quality Management Systems

According to various authors, quality improvement and management has become a subject of great importance in organisations. Quality Management focuses on the overall process of a system rather than just concentrating on results, it is the determination and implementation of the quality policy with regard to the organisation. Many organisations throughout the world have started to realize the potential it holds for them and have therefore adopted new philosophies focused on quality management rather than just being focused on the end results. Some organisations already implementing the ISO 9001 Quality Management System are wondering is it worth maintaining and what significance does it hold for the company? Empirical studies have shown that Quality Management does indeed have a positive effect on the various business functions (Piskar & Dolinsek, 2006) and therefore calls for a deeper look. The empirical studies were undertaken through questionnaires during 2002 in Slovenia. 212 Companies that Continue reading

Just-in-Time (JIT) Production Technology

In today’s competitive global business environment, the goal of all manufacturing systems is long-term survival. A manufacturing company’s survival in an increasingly competitive market closely depends upon its ability to produce highest quality product at lowest possible cost and in a timely manner with shortest possible lead-time. In addition, these goals should be achieved by paying utmost respect to the humanity of the employees who make the system work. Sometime, the difficulty of achieving the goals lies in the complexity of manufacturing operations. It is not difficult to build the high quality product, but is extremely difficult to do so while maintaining excellent quality, and at some time respecting the humanity of people who do the actual work of building that product. A Just-in-Time (JIT) based approach, which is suggested here, is capable of achieving all above stated goals. Just-in-Time (JIT) Based Quality Management is both philosophy and guiding set Continue reading

Improvements In Productive Flow And Product Quality

The main objective of any business is profit making which it derives by making its products and services available to people. The business models therefore, can be described as value propositions for various stakeholders for which the management evolves strategies and methodologies to create goods and services in some particular arena and delivers the same to the desired target group or customers. It explains how the business would function, identify the goods and services that would be produced for identified customers, ensure the viability of the objectives and goals of the business to deliver values based services. In the contemporary environment of highly competitive business, innovative managerial practices become critical for increasing profitability without major capital investment. The essay would therefore focus on how the improvements in productive flow and product quality would impact on firms’ sales and profit. Productive Flow and Quality Product Productive flow broadly defines the streamlined Continue reading

Seven Basic Tools of Quality

For the reason of human factor and human reliability, it is inevitable that there could be occurred some kind of faults and errors even in well planned and technically equipped organizations and systems. The errors or unplanned risks that might be happened during the project, can lead the customer to have negative opinion about the management team. Also some faults and risks might not being able to fix or might be too expensive to overcome it. Therefore a well prepared quality management plan is essential for an organization in order to ensure that the management plan that the project team works on, meet the customer satisfaction and their needs. At this stage Ishikawa’s seven quality tools are quite helpful to determine, identify and evaluate the problems, their causes and suggestions for a continuous improvement process. These tools can be listed as; Histogram, Flow Chart, Scatter Diagram, Pareto Chart, Cause and Continue reading

Cost Reduction – Meaning and Techniques

Meaning of  Cost Reduction A cost reduction program is a type of method which is to improve profitability of the organization or by expected to get a good result that flow to the bottom line of the financial statement and exempted from any serious damage to the organization itself. As this program is much more about reducing cost or reducing expenses of the organization, so a good cost reduction program is all about how to control the damage of an organization. Furthermore, a cost reduction program is said to be improve the profitability of an organization because by reducing expenses, profits are increased without making others changes. On the other hand, if the cost reduction program can matched with a sales improvement program and perhaps, finally it will get the double profit. A cost reduction program must be a complete plan that is results-oriented. A structured cost reduction program will Continue reading

A Brief Introduction to Six Sigma Methodology

The creation of Six Sigma Methodology is understood to be traced back to Carl Friedrich Gauss and introduced as a measurement in variation in organizations.  Six Sigma name comes from the Greek alphabet “Sigma” which mathematician or statisticians uses in statistics to find a standard deviation.  Motorola was the first company to use Six Sigma, to measure the quality of products and services from within.  In the process of Motorola using Six Sigma, it helped them to pinpoint mistakes such as finances and operations.  Six Sigma’s core philosophy was based on business process and customer requirements, extensive training to employees, focus on the organization, and creating an improved system. Six Sigma Methodology describes a business improvement approach that seeks to find and eliminate causes of defects and errors in manufacturing and service processes by focusing on outputs that are critical to customers and a clear financial return for the organization.  Continue reading