Business Process Reengineering for Competitive Advantage

In business processes reengineering all the outdated processes of the business are redesigned along with the connected systems and entity’s structures with an aim to reach at a remarkable performance level along with business improvements. The corporate basis for creating these changes possibly will comprise deprived performance in terms of competition, financial aspects and reduction of market share of emerging market opportunities. Business process reengineering just not mean to introduction of new technology, automation, reorganization, and downsizing of business process etc but also involve change assessment various business components such as culture, entity, technology, processes and strategies. The relationship between a company and its customers is not limited to just the buying and selling of a product or service. It has gained new dimensions and expanded from the buying and selling of products and services to a whole range of business practices form customer service, consulting and pricing to production Continue reading

Fitzgerald and Moon’s Building Block Model

Fitzgerald and Moon’s Building Block Model  suggests  the solution of performance measurement problems in service industries. But it can be applied to other manufacturing and retail businesses to evaluate business performance. Fitzgerald and Moon has provided  a framework for performance management in service organization using three criteria, called as  building blocks, they include, standards of performance (against these dimensions are measured to review performance), rewards for performance (rewards are necessary for achieving standards of performance) and  dimensions of performance (these are measures of performance). 1. Standards:  You can think of standards as rules that employees of a company must follow in order to achieve the long term objective of the organization. For the standards to be motivating enough, it must have three important ingredients. These ingredients are; Equity: Performance measures should be equally challenging for all parts of business. Relaxation given to one part of the business leads to perception Continue reading

De Bono’s Six Thinking Hats: A Creative and Critical Thinking Model

Creative thinking has always been one of the main aspects in the successful implementation of any business strategy. In the prospect of business growth and development, it is necessary to establish an effective decision-making approach, which will help to outline the company’s strengths and decrease the negative impact of weaknesses. The Six Thinking Hats technique is a framework for thinking and decision making introduced by a famous expert in the sphere of creative thinking, invented in the early 1980s – Dr. Edward de Bono, and is licensed by Advanced Practical Thinking (APTT), of Des Moines, Iowa. Organizations such as Prudential Insurance, IBM, Federal Express, British Airways, Polaroid, Pepsico, DuPont, and Nippon Telephone and Telegraph use the Six Thinking Hats method. The six different hats represent six different modes of thinking. This technique was introduced in order to help in the process of solving problems. The method promotes fuller input from Continue reading

Johnson and Scholes Cultural Web Model of an Organization

The cultural web provides a way of auditing an organisation’s culture. It can also identify possible barriers within the existing culture to change. The web can also be used to describe the way an organisation should look after a transformation. This particular angle is of importance for this management project, because management felt that there was a clear difference between the current cultural web and the desired one within the organisation. Culture is defined in many different ways. However, in most definitions elements like “basic assumptions and beliefs of an organisation or “the accepted way of working and behaving in an organisation” are included. Johnson and Scholes describe organisational culture as: “the deeper level of basic assumptions and beliefs that are shared by members of an organisation, that operate unconsciously and define, in a basic fashion, an organisation’s view of itself and its environment.” The assumptions and beliefs are in Continue reading

Strategic Marketing Tools – Ansoff Matrix and BCG Matrix

Ansoff Product-Market Expansion Grid A useful planning tool in respect of markets and products is the matrix developed by Igor Ansoff, who is regarded by some as the ‘Father of Strategic Management’. Fully titled the Ansoff Product-Market Growth Matrix, the tool was first published in Harvard Business Review, 1957, in Ansoff’s paper Strategies for Diversification. The Ansoff Product-Market Expansion Grid or Ansoff Matrix helps to understand and assess marketing or business development strategy. Any business or part of a business can choose which strategy to employ, or which mix of strategic options to use. This is a fundamentally simple and effective way of looking at strategic development options. Each of these strategic options holds different opportunities and downsides for different organizations, so what is right for one business won’t necessarily be right for another. Think about what option offers the best potential for your own business and market. Think about Continue reading

Exploring the Concept of Sustainable Strategic Fit

Sustainable strategic fit is a concept that refers to the alignment between a company’s business strategy and its sustainable practices. In today’s business landscape, sustainability is increasingly becoming a critical factor for companies to remain competitive and relevant in the long-term. Sustainable strategic fit helps companies achieve their sustainability goals while also driving business value. To understand sustainable strategic fit, it is important to first define what is meant by sustainability in business. Sustainability refers to the ability of a company to operate in a way that meets the needs of the present without compromising the ability of future generations to meet their own needs. This includes environmental, social, and economic considerations. Businesses can achieve sustainability through various practices, such as reducing waste and emissions, sourcing materials sustainably, supporting local communities, and promoting diversity and inclusion. However, achieving sustainability is not enough on its own. Companies must also ensure that Continue reading