The word employee grievance is often used in a generic form to indicate various forms and stages of an employee’s dissatisfaction while at work. While the dissatisfaction could be defined as anything that disturbs an employee, a complaint is spoken or written dissatisfaction brought to the attention of the manager or to the HR department/team member. Often employees view the HR team as the custodian of employee content/discontent and take up their grievances with the HR team. Grievance could also be voiced by a group of employees; it need not necessarily be a single employee with a complaint. What might happen if an organization does not provide some method by which a employee can voice his complaints and obtain a explanation? The employee will be unhappy, his productivity is impacted, he openly begins to share his discontent with not just his colleagues but also outsider’s, friends, relatives, maybe even customers Continue reading
Human Resource Management
Human Resource Management (HRM) is branch of management that deals with people at work, it is concerned with the human dimensions of management of the organization. As organization consists of people, therefore acquiring them, developing their skills, providing them motivation in order to attain higher goal and ensuring that the level of commitment is maintained are the important activities.
Strategic Recruitment
Recruitment is a key HRM activity. Organizations to survive and grow need to attract candidates who are qualified to help them achieve their objectives. Effective recruitment does this by locating and attracting potential candidates to job openings within the organization. Such applicants form a pool from which candidates who most closely meet the job specifications can be offered employment. Recruitment begins with the identification of human resource requirements and ends with the receipt of an application. It immediately precedes the selection process and involves attracting qualified and interested candidates from either inside or outside the organization. It is a two way process. Information is given and received by the applicants and the organization. Recruitment is concerned with both meeting the organizations HR requirements and in helping potential candidates decide whether they meet the job requirements, are interested in the position and want to join the organization. Unfortunately, many Continue reading
Organizational Change – Meaning, Definition, and Driving Forces
The concept of organizational change is in regard to organization-wide change, as opposed to smaller changes such as hiring a new person, modifying a program, buying a new computer for the department etc. Examples of organization-wide change are a change in mission statement, restructuring operations (e.g., restructuring to self-managed teams, layoffs, etc.), new technologies, mergers, major collaborations, “rightsizing”, new programs such as Total Quality Management, Business Process Re-engineering, etc. Some experts refer to such change as “organizational transformation”. Organizational change means that there is a fundamental and radical reorientation in the way the organization operates. Business organizations should reconsider the best changes in order to remain competitive. Every business that wants to remain competitive should be ready to embrace new managerial or operational changes. Every successful firm adapts new changes every time. Organizational change helps a firm survive and achieve its goals in a timely manner. Failure to initiate the Continue reading
Industrial Disputes – Meaning, Prevention and Settlement
Industrial disputes are organised protests against existing terms of employment or conditions of work. According to the Industrial Dispute Act, 1947, an Industrial dispute means “Any dispute or difference between employer and employer or between employer and workmen or between workmen and workmen, which is connected with the employment or non-employment or terms of employment or with the conditions of labor of any person” In practice, Industrial dispute mainly refers to the strife between employers and their employees. An Industrial dispute is not a personal dispute of any one person. It generally affects a large number of workers’ community having common interests. Prevention of Industrial Disputes: The consequences of an Industrial dispute will be harmful to the owners of industries, workers, economy and the nation as a whole, which results in loss of productivity, profits, market share and even closure of the plant. Hence, Industrial disputes need to be averted Continue reading
Establishing a Grievance Procedure in Workplace
Every employee has certain expectations which he thinks must be fulfilled by the organization he is working for. When the organization fails to do this, he develops a feeling of discontent or dissatisfaction. When an employee feels that something is unfair in the organization, he is said to have a grievance. In the Industrial Relations language, Grievance is defined as anything which irritates or tends to make work conditions unsatisfactory and thereby harbors a discontent or dissatisfaction arising anything connected with the company that an employee thinks, believes or even feels, unfair, unjust. In this sense many of the controversial issues in Industrial Organizations may be said to arise as a result of incept or ill-advised handling or neglect of grievances which individually may appear trivial but collectively may become explosive. The following principles should be observed while laying down a grievance procedure in organizations: A grievance should be dealt Continue reading
Manpower Planning Process – Problems, Barriers and Solutions
The centrality of manpower in production process of corporate entities has long been acknowledged by organization managers and administrators. It is an on-going process (integrated approach), not a once and for all phenomenon. Its process involves interrelated activities and the plan must continue to be modified to meet prevailing circumstances. As a plan, it is embedded with implementation programmes designed to ensure availability of adequate qualified persons. Such implementation programmes include recruitment and selection (employment) of required skilled personnel to perform jobs that will allow the enterprise meet both the corporate and individual goals. The plan implementation programme also entails training and development of personnel and performance appraisal as well as other related personnel administration functions. The term ‘Manpower Planning’ at organizational or corporate level is also known as micro-human resources planning and it has much to do with personnel management or personnel administration. The terms “manpower, ‘human resource”, and Continue reading