Case Study on Entrepreneurship: Larry Page

Business Analysis

The Boundaryless Career: Modern Contemperory Perspective on Career

Human Resource Management

Concepts of Throughput Accounting and Theory of Constraints

Financial Management

Kaizen – Understanding the Japanese Business Philosophy of Continuous Improvement

Operations Management

Role of Leaders in Shaping Organizational Culture

Management Principles

Five Important Organizational Cultural Models

Culture is often said “to eat strategy for breakfast” the implication that, regardless of how good a strategy is, unless specific initiatives are concentrated on changing people’s attitudes, behaviours and work practices, the strategy will fail. Understanding culture of an organisation can be quite the task especially in large companies with a number of employees and staff being very diverse culturally. With the help of Cultural Models, understanding the cultural situation becomes easier. Following are some of the existing Cultural Models. 1. Edgar Schein’s Model Edgar Schein’s model is one such which helps interpret what the cultural position is within the firm. To Schein, culture is dynamic and multi-faceted; it cannot be easily judged as good/bad, strong/weak, or effective/ineffective. Culture is contextual and lives within us as individuals as well as within groups of people. Edgar Schein believed that as employees go through various changes and adapt to the external Continue reading

Abey Francis

The Customer Satisfaction Model – Based on American Customer Satisfaction Index (ACSI)

The Customer Satisfaction Model is a set of causal equations that link perceived quality, perceived value and customer expectations to customer satisfaction. The customer satisfaction model is linked, in turn, to its consequences in terms of customer complaints and customer loyalty. This model is based on the American Customer Satisfaction Index (ACSI), which is one of the best-in-breed solutions for customer satisfaction measurement that is tied directly to financial performance. The American Customer Satisfaction Index (ACSI) is the leading national indicator of customer satisfaction with goods and services in the U.S. economy. The ACSI was developed by the University of Michigan’s Stephen M. Ross School of Business. The dependent variable in this conceptual model is customer satisfaction, while the independent variables are perceived quality, perceived value and customer expectations. Customer complaints and customer loyalty are the results (consequences) of this conceptual framework. Perceived quality is the first determinant of customer satisfaction, Continue reading

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Rumours in Business Organizations

Rumors have been a regular feature of society for as long as it has existed and can have adverse effects on people, especially within the business context. Rumors within businesses can alter the social perceptions within by affect the attitudes and behaviors of people as well as increasing hostilities. To understand the effects of rumors, we must define what a rumor is and what the different components are, as well as distinguishing the difference between rumors and gossip. Definition of Roumours in Organization Context The phenomena of rumors have been studied since the mid-20th century and as such there have been many different definitions published. One of the first definitions was by Allport & Postman (1947), defining it as “a specific (or topical) proposition for belief, passed along from person to person, usually by word of mouth, without secure standards of evidence being present”. While this definition has held up Continue reading

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6 Tips on Choosing the Right Forex Broker

So, you have decided to enter the forex market and start trading? You have most likely done quite a lot of learning here, before making that particular decision, and there is absolutely no doubt that you are ready to start trading now that you have decided to do it. Sure, you will never be 100% ready, and there is always some risk involved, but you have most likely been learning a lot about this, and you feel confident enough to give it a go. Read more about forex trading in general: https://moneysmart.gov.au/investment-warnings/forex-trading Now, of course, in order to give this a go, one of the main things you will have to do is, naturally, find and choose the right forex broker for yourself. You know that choosing the right platform is of extreme importance, and you absolutely know better than to make a random choice and hope for the best. Continue reading

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IRS Tax Debt Relief Options: What Americans Need to Know in 2026

If taxes in 2026 have you stressed, you’re not alone. The Internal Revenue Service has multiple tax relief options that can help you handle IRS tax debt without panic. Whether you need a payment plan, penalty relief, or a way to settle for less, knowing the programs and how the IRS evaluates cases is key. Understanding IRS Tax Debt IRS tax debt happens when the tax you owe on a tax return isn’t fully paid by the deadline. The Internal Revenue Service can add penalties, interest, and even a federal tax lien if unpaid tax lingers. The IRS may offer relief, but you must have proper filings and a clear resolution plan to qualify. What is IRS Tax Debt? IRS tax debt is the balance due after filing a federal tax return, including interest and penalties for late payment. If you miss a payment or ignore a tax bill, IRS Continue reading

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Corporate Entrepreneurship (CE) – Definition, Types, and Success Factors

In recent years, the conditions of competition in the global environment have changed for the companies. The market is dominated by constant change, complex tasks and environmental turbulence. As knowledge, innovation and flexibility become an important resource for sustained competitive advantage and ‘Entrepreneurship’ is the crucial factor for success or survival. While small firms take the advantage of these conditions and become very successful due to their flexible structure and entrepreneurial spirit, large firms suffer more due to their mechanistic, bureaucratic and rigid structures. One of the solutions for companies to deal with the rigid bureaucratic structures is to induce Corporate Entrepreneurship in their structure. While CEOs are concerned about profitable organic growth, they find corporate entrepreneurship or creating a new business as one of the solution. As corporate entrepreneurship is becoming popular, it can be seen as a school within entrepreneurship theory. Since there is no generally accepted definition Continue reading

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