Enterprise-Wide Computing – Meaning, Importance and Issues

Current breakthroughs in information technology have enabled the worldwide usage of distributed computing systems, leading to decentralize management of information. This has been supported by and has become inflamed great competition in business through faster and more precise data storage and retrieval and information processing. A number of organizations have accomplished high efficiency, comprising ease of use and lesser costs in operations by adopting a client/server computing structure. Furthermore, system integration and interoperability issues are being intensified as institutions and organizations are moving from mainframe based processes towards an open, distributed computing environment, and this situation is pressing corporations into an accelerated construction of extensive distributed systems for operational use. Technological transformations are at this point is happening and accelerating very fast that it may increase the computational power just same as the creation of desktop and personal computers did. Soon a lot of demanding computer applications will no longer Continue reading

Case Study on Information Systems: Integrated Customer Ordering Service at Marks & Spencer

Marks and Spencer is one of the leading retail organizations in UK which sell stylish, quality and great value clothing and home products , also quality food. They are one of the most popular brand among people not only in UK but globally. They have more than 600 stores in UK and constantly increasing many more around the world. It was founded when in 1884, Michael Marks opened a stall at Leeds Kirkgate Market. In 1901, its first registered store was located at Derby street, Manchester. By 1924 they started expanding and the head office moved from Manchester to London. Implementation of new policies and maintenance of services and value kept on adding to the success of Marks and Spencer. In 1998, it became the first retailer to earn a profit of £1 billion. The organisation commonly called as M&S has always followed the principles of Quality, Value, Service, Innovation Continue reading

Process of Performance Appraisal

One of the most important things to remember about performance  appraisals is that its effectiveness will be highly influenced by its purpose. For  example, a programme, which is developed, to focus on employee development  and training needs may not be suitable for making major decisions about  salaries. Likewise, it is possible that the organization, management and  employee may all have different goals for the performance appraisal process. Performance  appraisal involves ‘identifying, evaluating and developing employees’ work  performance with the dual purpose of achieving the organization’s goals and  objectives whilst also ensuring the employee receives recognition, feedback and  development’. The process of  performance appraisal  starts with employee planning and  ends with an evaluation of employee progress. The process of performance appraisal  consists broadly two steps. First, complete the performance appraisal  form; secondly, participate in a performance appraisal interview and discussion.  These two sages comprise the following levels in the appraising performance Continue reading

Protocols used for Voice over Internet Protocol (VoIP)

Voice over Internet Protocol known as VoIP is a relatively new technology whose transmission is based on Packet Switched Networks. It allows making voice calls over the internet broadband connections instead of the using conventional PSTN landlines. It allows calling on another computer and as well as other telephone numbers and mobiles. It therefore provides all the services like a telephone with the addition of some other facilities due to the internet media. VoIP services can be seen as the commercial realization of the Network Voice Protocol which came into being in 1973. VoIP services are increasing at an exponential rate due to the low cost calls. It only requires the setup of the data network transmissions and the call services can be used on this data network which lowers the cost of the VoIP calls very low as compared to other services. The development of standards or ‘protocol’ for Continue reading

Legal Aspects of Leasing

As there is no separate statue for equipment leasing in India, the provisions relating to bailment in the Indian Contract Act govern equipment leasing agreements as well section 148 of the Indian Contract Act defines bailment as: “The delivery of goods by one person to another, for some purpose, upon a contract that they shall, when the purpose is accomplished, be returned or otherwise disposed off according to the directions of the person delivering them. The person delivering the goods is called the ‘bailor’ and the person to whom they are delivered is called the ‘bailee’. Since an equipment lease transaction is regarded as a contract of bailment, the obligations of the lessor and the lessee are similar to those of the bailor and the bailee (other than those expressly specified in the least contract) as defined by the provisions of sections 150 and 168 of the Indian Contract Act. Continue reading

Case Study: Strategy of Ryanair

Overview of the Company Ryanair started in year 1985 with only 57 staff members and with one 15 seater turboprop plane from the south of east of Ireland to London-Gatwick which carried 5000 passengers on one route. In 1986, inspired from the story of   the company go after the big guys for a slice of the action and end up smashing the   or British Airways high fare cartel on the Dublin-London route. The staff increased from mere 57 to 120 staff members and the plane carried for about 82,000 passengers on two routes. In 1989, the company employed 350 staff and their average maximum passengers increased to 600,000. In 1990-1991, the company has 700,000 passengers. However, despite of the increase of passengers, the company is not so good in managing cost that the company has lose its money. A new management team is brought in to sort it Continue reading