Concepts of Throughput Accounting and Theory of Constraints

Financial Management

Kaizen – Understanding the Japanese Business Philosophy of Continuous Improvement

Operations Management

Role of Leaders in Shaping Organizational Culture

Management Principles

Organizational Culture – Development and Importance

Management Principles

Five Important Organizational Cultural Models

Management Principles

Innovations in Customer Services in Banking Sector

Satisfied customers are the best guarantee for the stability and growth. Customers will be satisfied only when the banks provide the customized and innovative products and services at responsible cost. This article focuses on the kind of services provided by developed countries and level of innovative services provided by Indian banks. Many innovative services are currently available from Indian banks like E-Banking, ATMs, Anywhere Banking etc., but there is a vast scope of improvement. Globalization, the buzzword, which engulfed all the nations of the world since the beginning of the last decade of the past millennium, did not leave the banking industry untouched. The opening of the world trade has brought out several changes in the global banking map. The continuing evolution of the banking and financial market has created opportunities both for providers and for users of financial products and this evolution have proven beneficial to the economy. However, Continue reading

Abey Francis

Case Study: Leadership Lessons From Disney’s Bob Iger

Bob Iger has a Jewish origin by birth, but he was born in the city of New York, in the year 1951. He is an established businessman in America, he was the former CEO of The Walt Disney Company, from 2005 to 2020, he was the CEO at a stretch, and has achieved a lot, in his career one of the biggest achievements is acquiring Pixar. Before this, he was the president of ABC Television between 1994 and 1995 and was working as a COO for ABC from 1995 until it was acquired by Disney in the year 1996. In the year 2000, Bob Iger was declared the president and COO at Disney, and also succeeded the former CEO, Michael Eisner from the year 2005. During these 15 years of being the CEO of Disney, he expanded the intellectual properties of the organization, in the international markets, and also increased Continue reading

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The Difference Between Efficiency and Effectiveness

Efficiency and Effectiveness as stated by Peter Drucker “Efficiency is doing things right; Effectiveness is doing the right thing.” An organization survives based on the efficiency and effectiveness of a manager/management. Efficiency is the use of financial, human, physical and information resources such that output is maximized for any given set of resource inputs, or input is minimized for any given quantity and quality of output. An efficient manager might be doing the right job but not the job right. Doing the right job does not require much time or resource. A job can be done very quickly and efficiently within time. In this case, the manager’s main aim is to get the job done within the allocated time using the given resources. But doing a job effectively involves time and planning the right strategy. In this case the manager concentrates more on the outcome rather than just the input. Continue reading

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Role and Importance of Operations Management in an Organization

Operations Management is very important for managing large firms and running them successfully. Operation management is mainly related to production of goods and services in an organisation. The main purpose of the operations management is to run the business operations successfully, smoothly and effectively by using the minimum resources and meeting customer expectations. Thus we can say that operations management is the process of converting minimum input like raw materials, labour to produce maximum output like products, goods and services. Operations Management is very crucial factor in order to increase company’s profit. Operations management is not only responsible for producing goods but also take control of distribution of services. Operations management plays a very crucial role in organisations as they produce professional managers which are capable of achieving organisation’s strategic goals in a defined period of time. Operations management is the heart of any organization as it controls the whole Continue reading

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Global Branding – Issues, Challenges and Strategies

A global brand is the product or services that bring along their identity (brand) which is available in many nations and, though it may differ from one country to another, the localized versions have a common goal and a similar identity. In other words, global brands carry one brand name or logo together with it. A global brand can carry one name or logo and thus be recognized worldwide, however, the product may not be of the same standard at all. Global branding can be influenced by some the issues like social and culture, the economics of the country, and political condition in a country. Besides, a lot of the marketers in the world are facing the problem of customizing or standardize their products and services. Marketers tend to influence by major challenges before they went for global branding, at the same time, the marketers should also make decisions to Continue reading

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Importance of an Accounting System

Business enterprises are created for achieving one or more objectives — profit motive being the most dominant among all objectives. For accomplishing objectives efficiently and effectively, the firm needs resources which must be optimally utilized. The firm faces the question of the use and allocation of resources at two levels.   First, at the macro level, the firm has to compete for resources with other firms in the capital market.   The criterion used by the capital market to allocate resources is efficiency, which is conventionally measured in terms of profits.   A firm would thus succeed to obtain funds from the capital market if it has been profitable in the past, or has a profit making potential in the future. The capital market consists of investors-individuals and institutional-who decide about the allocation of funds to the firms on the basis of information regarding the financial performance of the firms. Continue reading

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