Usage and Privacy Concerns of Ubiquitous Connections in Retail Industry
It has become essential for organizations across the world to deploy the latest technology and information systems to understand customers and answer real business problems whilst delivering the best service to their customers. As economies are moving towards a more digitalized ecosystem, the value of data has grown exponentially. Businesses acquire data from a number of sources such as social media sites, online polls, cookies, etc., to assess online activities, find new ways to target customers and monetize the data. Such data often includes personal and sensitive personal information, which if compromised or misused can cause immense harm and thereby a threat to privacy. Though privacy has not been clearly defined because of its many forms and versions, it can be said that it is the ability of an individual or group to seclude themselves or information about themselves, and thereby express themselves selectively. Privacy as a concept remains important Continue reading