Kaizen – Understanding the Japanese Business Philosophy of Continuous Improvement

Operations Management

Role of Leaders in Shaping Organizational Culture

Management Principles

Organizational Culture – Development and Importance

Management Principles

Five Important Organizational Cultural Models

Management Principles

The Customer Satisfaction Model – Based on American Customer Satisfaction Index (ACSI)

Marketing Management

Legal Definition of a Contract

Definition of Contract According to section 2(h) of the Indian Contract Act: “An agreement enforceable by law is a contract.” A contract therefore, is an agreement the object of which is to create a legal obligation i.e., a duty enforceable by law. From the above definition, we find that a contract essentially consists of two elements: (1) An agreement and (2) Legal obligation i.e., a duty enforceable by law. We shall now examine these elements detail. 1. Agreement. As per section 2 (e): “Every promise and every set of promises, forming the consideration for each other, is an agreement.” Thus it is clear from this definition that a ‘promise’ is an agreement. What is a ‘promise’? The answer to this question is contained in section 2 (b) which defines the term.” When the person to whom the proposal is made signifies his assent thereto the proposal is said to be Continue reading

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Leadership Qualities – Top Qualities that Make a Great Leader

Leadership is a process of influencing the behavior of people at work towards the achievement of specified goal. The following elements must be present in the leadership: It is the process of influence; The influence is always for achievement of common goal; There must be minimum two or more persons present; influencing your own behavior is not leadership. The influence should be to get the willing co-operation of the employees and not the forceful co-operation. Most Important  Leadership Qualities A person must possess the following qualities to be a good and effective leader. Physical qualities. Good physical features attract people. Physical features like height, weight, health and looks of person attract and individual. Healthy and smart leader can him also work hard and he can induce his subordinates also to work hard. Knowledge, Intelligence and Scholarship. A leader must be able to examine every problem in the right perspective or Continue reading

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Dividend Decision – Meaning, Types, Theories and Influencing Factors

Meaning and Definition of  Dividend Dividend is defined as the distribution of a portion of a company’s earnings, decided by the board of directors, to a class of its shareholders. The dividend is most often quoted  in terms of the dollar amount each share receives (dividends per share). It can also be quoted in terms of a percent of the current market price, referred to as dividend yield. Dividend is a taxable  payment  declared by a  company’s  board of directors  and given to its shareholders  out of the company’s  current  or  retained earnings, usually quarterly. Dividends are usually given as  cash (cash dividend), but they can also take  the  form  of  stock  (stock dividend) or other  property. Dividends provide an incentive  to  own stock in  stable  companies even if they are not experiencing much  growth. Companies are not  required  to  pay  dividends. The companies that offer  dividends are most often Continue reading

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Evolution of Workplace Spirituality Concept

Spirituality at work is the recognition that employees have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community. Thus spirituality at work has three components: the inner life, meaningful work, and community. Conditions for community include items that assess the extent to which necessary elements or enabling conditions for community are present. Thus, a community is a place in which people can experience personal growth, be valued for themselves as individuals, and have a sense of working together. Meaning at work includes items that capture a sense of what is important, energizing, and joyful about work. That is, it taps into work-related dimensions of human experience that are neither physical nor intellectual, but spiritual. Inner life is composed of items that capture an individual’s hopefulness, awareness of personal values, and concern for spirituality. Five societal trends have formed the basis Continue reading

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ERP Review Process

Every company in today’s world will have some automation or other. Accounting packages are the first to be implemented. And the sales order processing is automated so that their clients and suppliers can access the data. It helps to implement Enterprise Resource Planning (ERP), which allows the entire company to automate all its division/locations. In 1980s, ERP was available only to large industries who could afford the huge expenditure. Many ERP vendors have done their own ERP Review and have developed ERP solutions to different markets. Any thinking of implementing ERP system shall have three stages of ERP Review process – Pre-implementation, Implementation and Post-implementation review. In the pre-implementation ERP Review, the company shall identify itself as large, medium or small scale enterprise. There are many ERPs for small and medium enterprises. Even, some big ERP software vendors offer a different products for small and medium industries. In the pre-implementation Continue reading

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Functional Classification of Budget

Budget and Budgetary Control are the key components of any business and its decision making process. A business is an organization usually set up with an aim to attain success and bring some change in the society. However, in case of any business the success is determined by the profit or the value it added to the organization at the end of an year. Therefore, the calculations of the sales and expenditures are the basic concepts of any business. As mentioned, a business is set up with a goal to attain success and thus, as a prerequisite of attaining success one organization needs to be properly aware of all its operations and should also be capable of foresee its future operations. Farsightedness has often been described as a primary means to attain success. Thus, the success of any business is quite dependent on its predictions about future course of actions. Continue reading

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