The Engel Kollat Blackwell (EKB) Model of Consumer Behavior
The Engel Kollat Blackwell Model of Consumer Behavior was created to describe the increasing, fast-growing body of knowledge concerning consumer behavior. This model, like in other models, has gone through many revisions to improve its descriptive ability of the basic relationships between components and sub-components. The Engel Kollat Blackwell model describes consumer behavior as a 4-step decision-making process involving problem recognition, information search, alternative evaluation, and purchase decision. The model also considers how external factors like culture, social class, and reference groups as well as internal factors like motivation, personality, and knowledge influence the consumer’s decision journey. A key feature is distinguishing between high and low involvement purchases based on perceived risk. The Engel Kollat Blackwell Model of Consumer Behavior or consists of four distinct stages; Information Input Stage: At this stage the consumer gets information from marketing and non-marketing sources, which also influence the problem recognition stage of the Continue reading