Kaizen – Understanding the Japanese Business Philosophy of Continuous Improvement

Operations Management

Role of Leaders in Shaping Organizational Culture

Management Principles

Organizational Culture – Development and Importance

Management Principles

Five Important Organizational Cultural Models

Management Principles

The Customer Satisfaction Model – Based on American Customer Satisfaction Index (ACSI)

Marketing Management

Growth of Development Banks

Although development banks attracted great attention after World War II but there one insurances or such institutions even much earlier, First development bank was found in Belgium in 1822. The purpose of financing and promoting industry. It was a joint stock bank which nursed funds through the sale of shares and bonds in order to finance; commercial and industrial enterprises. This new technique of banking got impetus only in 1852 when ‘Credit Mobilize of France’ was set up. It mobilized resources through the sale of bonds and promissory notes and made long-term investments particularly in public utility undertakings, railways, insurance companies and banks. It set a model for similar investment banks established in Germany, Austria, Belgium, Netherlands, Italy, Spain and Switzerland. Throughout the 19th century, the Credit Mobilize provided a great appeal to all countries which wanted to develop industries on a fast pace. In 1902, Industrial Bank of Japan Continue reading

Abey Francis

The Lessons from Enron: The Importance of Proper Internal Controls

The events were finally resulting the filing for bankruptcy in December 2001, started way much before fraud at Enron could be even suspected.  Andersen played a major role in the collapse of Enron.  Andersen failed two times regarding audit issues just a few years short time before the collapse of Enron, at Waste Management in 1996 and at Sunbeam in 1997. The two audit failures mentioned above should have been huge warning signs for Andersen to protect itself against another client failure but what they had to face regarding Enron was worse than they ever had.  Some internal memos at Andersen made it clear that several conflicts existed between the auditors and the audit committee of Enron.   These memos contained several e-mails as well which expressed concerns about accounting practices used by Enron.  David B. Duncan as the leading partner on the audit tipped over these concern. There is Continue reading

Abey Francis

Significance of Blue Ocean Strategy in Current Business Scenario

Blue ocean strategy makes companies to come out of ocean of bloody competition by creating market space which is uncontested and that makes the completion irrelevant. Since, dividing up existing demand and benchmarking the competitors, Blue Ocean strategy is regarding grow demand and break away from the competition. The business universe can be thought as a composition of two kinds of oceans the first is the red ocean and second one is the blue ocean. Red ocean includes all the industries which exist today and it is about the known market space. But on the other side Blue Ocean can be considered as industries which are not in existing today and it is called unknown market space. The industries boundaries are defined and well accepted in the red oceans. In the red oceans the rules of competitive games are well defined. The companies try to take away the greater share Continue reading

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Sources of Stress

Stress is a reality of our everyday life. There are both distresses and distresses that come from our work and non work lives. It was pointed that the work and non work domains of one’s life are closely interrelated. Thus, if one experiences much distress at work, that stress will be carried over to the home, which will increase the sense of awareness of even small distresses experienced in a family sphere. Likewise, stresses experienced at home or with friends or from other non work situations can be carried over to the work place which might heighten and multiply the stresses experienced at work. Thus, we can say that stresses generate from four sources : Extra-organisational stressors Organisational stressors Group stressors Individual stressors. The following figure summarizes the sources of stress. A. Extra Organisational Stressors Job stress is not limited to things that happen inside the organisation, during the working Continue reading

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Income from Capital Gains

Any profits and gains arising from the transfer of a capital assets effected in the previous year shall be chargeable to income tax under the head capital gain in the PY in which the transfer took place. It should satisfy the following conditions There should be a capital asset The capital assets should be transferred. Transfer should result in profit or gains Capital Asset means any property of any kind held by an assessee whether or not connected with his business or profession.                               But the following assets are not capital assets. Any stock in trade, consumable stores or raw materials held for the purpose of his business or profession. All personal effects except jewellery Agricultural land in India which is situated in rural area etc.                     Continue reading

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Stock Market Terminology

A Absolute Return The return that an asset achieves over a period of time. This measure simply looks at the appreciation or depreciation (expressed as a percentage) that an asset – usually a stock or a mutual fund – faces over a period of time. Absolute return differs from relative return because it is concerned  with the return of the asset being looked at and does not compare it to any  other measure. Actual Return the actual gain or loss of an investor. Acquisition When one company purchases a majority interest in the acquired. Allotment The number of shares allotted to a participant in IPO against the actual number of securities he had applied for. American Depository Receipt (ADR) A negotiable certificate issued by a U.S. bank representing a specified number of shares (or one share) in  a foreign stock that is traded on a U.S. exchange. ADRs are denominated Continue reading

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