Systems Approach to Problem Solving
The systems approach to problem solving used a systems orientation to define problems and opportunities and develop solutions. Studying a problem and formulating a solution involve the following interrelated activities: Recognize and define a problem or opportunity using systems thinking. Develop and evaluate alternative system solutions. Select the system solution that best meets your requirements. Design the selected system solution. Implement and evaluate the success of the designed system. 1. Defining Problems and Opportunities Problems and opportunities are identified in the first step of the systems approach. A problem can be defined as a basic condition that is causing undesirable results. An opportunity is a basic condition that presents the potential for desirable results. Symptoms must be separated from problems. Symptoms are merely signals of an underlying cause or problem. Example: Symptom: Sales of a company’s products are declining. Problem: Sales persons are losing orders because they cannot get current Continue reading