Goal Congruence in Management Control Systems
Each individual has his personal goals. He joins an organization to achieve then goals. The personal goal may just be to get a job that assures safety and monetary rewards. The organization, through its top management, sets for itself pals that are desired to achieve. At times there is a conflict between individual goals and organizational goals. Such conflict is more clearly evident in nonprofit organizations such as research and development institutions, and educational institutions. Top management wants these organizational goals to be attained, out other participants have their own personal goals that they want to achieve. These personal goals are the satisfaction of their needs. In other words, participants act in their own self- interest. Here individuals may grow bigger than the organization and this may lead to goal conflict. The control system should be designed so as to integrate the personal goals with organizational goals, and thereby achieve Continue reading