Kirkpatrick’s Training Evaluation Model

Donald L Kirkpatrick, Professor Emeritus, University Of Wisconsin, first published his ideas in 1959, in a series of articles in the Journal of American Society of Training Directors. The articles were subsequently included in Kirkpatrick’s book Evaluating Training Programs. He was president of the American Society for Training and Development (ASTD) in 1975. Donald Kirkpatrick’s 1994 book, Evaluating Training Programs, defined his originally published ideas of 1959, thereby further increasing awareness of them, so that his theory has now become arguably the most widely used and popular model for the evaluation of training and learning. Kirkpatrick’s training evaluation model is now considered an industry standard across the HR and training communities. Four Levels of Kirkpatrick’s Training Evaluation Model The basic structure of Kirkpatrick’s training evaluation model focuses on four levels namely, “Reaction, Learning, Behavior and Results”. Reaction, or the extent to which learners were satisfied with the programme; Learning, or Continue reading

Determining Factors of Industrial Relations

The relationship between Employer and employee or trade unions is called Industrial Relation. Harmonious relationship is necessary for both employers and employees to safeguard the interests of the both the parties of the production. In order to maintain good relationship with the employees, the main functions of every organization should avoid any dispute with them or settle it as early as possible so as to ensure industrial peace and higher productivity. Good industrial relation programmes depend on a great variety of factors. Some of the more obvious factors of industrial relations are listed below: History of industrial relations — No enterprise can escape its good and bad history of industrial relations. A good history is marked by harmonious relationship between management and workers. A bad history by contrast is characterized by militant strikes and lockouts. Both types of history have a tendency to perpetuate themselves. Once militancy is established as Continue reading

Functions of Commercial Banks

The main functions of commercial banks are accepting deposits from the public and advancing them loans.  However, besides these functions there are many other functions which these banks perform. Paul Samuelson has defined the functions of the Commercial bank in the following words:  “The Primary economic function of a commercial bank is to receive demand deposits and a honor cheques drawn upon them. A second important function is to lend money to local merchants farmers and industrialists.” The major functions performed by the commercial banks are: 1. Accepting Deposits This is one of the primary functions of commercial banks.   The commercial banks accept different types of deposits, the deposits may be broadly classified as demand deposits and time deposits.   The former refer to the deposits which are repayable by the banks on demand by the depositors, while the time deposits are accepted by the banks for a fixed Continue reading

Priestley’s Paradox – Impact of Technology on Communication

Communication is an essential part of everyday life. There are many things which have effect on communication, technology having a very large effect. Through the increase of communication technology, there has been a decrease in the quality of effective communication. While considering the theory of Priestley’s Paradox, the lack of interpersonal communication in new forms of technology have significantly affected the quality of communication. Modern technologies decrease the quality of communications through the lack of verbal and non-verbal feedback, the distortion of messages and also the unequal access to forms of these technologies. Verbal and non-verbal elements of interpersonal communication have effectively declined due to technology. The most impacted area of communication in society today is interpersonal communication. Interpersonal communication is referenced as communication between two or more people which try to create and understand meaning. Throughout interpersonal communication there can be noise. Noise is anything which can distort or Continue reading

The Impact of Demographic Characteristics and Cultural Diversity on Behaviour within a Group

Groups can become a high performance team by following organizational goals and strategic planning, while demographic characteristics and cultural diversity can influence a team in many ways. Cultural diversity and demographic characteristics can help achieve goals and people should be aware how they can contribute to reaching goals in an organization. This article will discuss the impact of demographic characteristics and cultural diversity on behavior within a group, and how individuality will sometimes contribute to detract from high-performance in teams. Numerous attempts have been made by several organizations in order to gain competitive edge over their competitors through management concepts and practices. In order to respond to globalization, majority of organizations are turning to modern, more productive ways of conducting business, such as effective organizational structures, greater support from technology, and more team orientated environments. Indeed, a team is where combined employees apply their skills and abilities together in order Continue reading

Theories of Motivation

Motivation is the creation of stimuli, incentives, and working environments which enable people to perform to the best of their ability in pursuit of organisational success. It is commonly viewed as the magic drives that enable managers to get others to achieve their targets. Since the dawn of the twentieth century, there has been a shift at least in theory. Many management theorists have provided insights into motivation.  Motivation can have an effect on the output of any company or organisation. Organisations and companies relies heavily on the efficiency of it production staff to make sure that products are manufactured in numbers that meet demand of customers. If these employees lack the motivation to produce and perform to the best of their ability and meet the demand of customers, then an organisation may face a problem which may lead to serious consequences. The traditional form of motivation stated that people Continue reading