Knowledge Management (KM)
Knowledge Management is the process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves sharing them among employees, departments and even with other companies in an effort to devise best practices. The term is used loosely to refer to a broad collection of organizational practices and approaches related to generating, capturing and disseminating know-how and other content relevant to the organization’s business. Knowledge management can be explained as an effort by organizations to manage some or all of the knowledge within them as a resource, much as they manage real estate, inventory, and human resources. It involves the following: Capturing it; that is, explicitly recording the tacit knowledge within an organization. Cataloguing and storing it; that is, placing the information into a central area where all members of an organization who have a need to know have access to it Continue reading