Total Quality Management (TQM) – History, Concepts, and Principles

Quality Control processes in business are aimed at ensuring a good or service is of the standard of quality that the manufacturer or supplier has determined. Under the concept of   Total Quality Management (TQM), quality control extends to every aspect of the way a business operates. In the case of a manufactured good it means that during design, production, and servicing the quality of work and materials must be up to the standard laid down. The emphasis put on quality control in many countries in recent years was to a large extent a response to the competitive edge Japanese businesses had achieved by paying attention to quality. However, it was an American management consultant, W. Edwards Deming, who brought the message to the Japanese that “the consumer is the most important part of the production line”, and who taught them methods that would help them control quality. He was Continue reading

Case Study Analysis Techniques

A case study is a concise description of a situation which exists or a series of events which have taken place in an organization. This description may be drawn from actual events in a particular organization or it may be a fabricated description which draws its inspiration from several parts of the author’s experience. Whatever its source, this description (perhaps with organization charts and tables of data included) is the scenario which you will be asked to analyze. Often these scenarios describe a number of things which have gone wrong or indicate things left undone which should have been done and sometimes illustrate effective and sometimes ineffective practice and management. Usually you will be given questions to answer or a course of action to comment on or you will be invited to make recommendations which have to be supported by argument and analysis. This method of learning from case studies Continue reading

How Does Enterprise Computing Support Business Organizations?

Nowadays Information technology has a rapid growth. Almost every day there are new ideas to improve the performance of technology. It cannot be denied that people who lives today unconsciously depends on technology. Each task did by the people gets many help from technology. For an instance, a hand phone that help us to communicate with our colleagues, the internet that serve certain time information for us and many more technology which made our daily activity become easier. At least we can follow the technology progress so that we don’t left behind. Technology has an important role both in our lives and business. A company or organization need to know about the technology to help them to running their task in easier way. They must change their manual way to the automatic one. The automatic system will help finishing several tasks easier. There are several benefits if an organization or Continue reading

What is Consumer Data Protection and Why is it Important?

Protecting consumer data is an important and necessary part of conducting business in today’s information society. Companies that fail to do so properly can lose consumer trust which can make a major impact on a company’s success as a business. Increasingly today, companies are more frequently making headlines for not taking the appropriate steps to protect consumer data. With huge payouts to customers, fines imposed by government counsels, and damaged reputations, enterprise-level companies must find ways to stay ahead of data thieves. Consumer data must be protected at all costs and implementing policies to do so are paramount to the success of enterprise-level companies. Consumers ultimately pay the price when a company fails to protect sensitive consumer data which can lead to loss of consumer trust in the company and a shift to a more capable company. The majority of businesses today do have a tight security strategy to protect themselves as Continue reading

Evaluation of Porter’s Diamond Model

In the globalization era, we observed an increment of multinational corporations as well as small businesses that aim to internationalize. Those, in order to be successful in their internationalization process, try to find abroad a location that fits them the most institutionally, culturally and opportunities wise. To make this happen, MNCs uses home and host location strategies which reflect to international business theories through different models. Those models assess external environment analysis of a specific country and explain the concepts used behind the chosen location. Out of the many useful models explaining location strategies used by international companies, this article will focalize on the Diamond Model and discuss whether is a useful concept for international firms to pursue the best entry mode and furthermore argue the advantages and disadvantages through the examination of a real case example such as the multinational IKEA. The Diamond Model was introduced in the book Continue reading

Quality Control and Pre-shipment Inspection for Exports

In today’s sophisticated world market, a product can move with any measure of success only if it is competitive enough in price and quality. Our export can be sustained and improved only be raising the quality of our product as it would be very difficult to reduce the price in our present day high-cost economy, with a view to achieve this objective of raising the quality of our export products, the Government of India enacted the legislation entitled “The Export (Quality Control and Inspection) Act” in the year 1963, and the Export Inspection Council was also set up with effect from 1st January, 1964. The main function of the Export Inspection Council is to advise the government with regard to measures to be taken for quality control and pre-shipment inspection of exportable commodities. No Consignment of any notified commodity can be exported unless it is accompanied by a certificate issued Continue reading