Kaizen – Understanding the Japanese Business Philosophy of Continuous Improvement

Operations Management

Role of Leaders in Shaping Organizational Culture

Management Principles

Organizational Culture – Development and Importance

Management Principles

Five Important Organizational Cultural Models

Management Principles

The Customer Satisfaction Model – Based on American Customer Satisfaction Index (ACSI)

Marketing Management

Structured Financial Messaging System (SFMS) – Safety System for Electronic Transfer of Funds in India

In November 2001 RBI has introduced the Structured Financial Messaging System (SFMS), an application which would be riding on the backbone of the Indian Financial Network (INFINET) intended as a measure, to ensure greater security in the process of electronic funds transfers. The SFMS provides security in the various electronic funds transfers services introduced by RBI such as he Credit Clearing and Debit Clearing and the retail Electronic Funds Transfer (EFT) system and prevents unauthorized usage Objective and Benefits of  Structured Financial Messaging System (SFMS) The usage of the Structured Financial Messaging System  (SFMS) over the INFINET would automatically bring the benefits of safe, secure and efficient funds transfers There would also be the added benefit of settlement of inter-bank transfers taking place in the books of accounts of banks maintained with the RBI thereby providing for finality of settlement. Structured Financial Messaging System  (SFMS) would have adequate security measures Continue reading

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Meaning of Sampling and Steps in Sampling Process

Sample and Sampling A Sampling is a part of the total population. It can be an individual element or a group of elements selected from the population. Although it is a subset, it is representative of the population and suitable for research in terms of cost, convenience, and time. The sample group can be selected based on a probability or a non probability approach. A sample usually consists of various units of the population. The size of the sample is represented by “n”. A good sample is one which satisfies all or few of the following conditions: Representativeness: When sampling method is adopted by the researcher, the basic assumption is that the samples so selected out of the population are the best representative of the population under study. Thus good samples are those who accurately represent the population. Probability sampling technique yield representative samples. On measurement terms, the sample must Continue reading

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Concept of Agile Manufacturing

The Agile Manufacturing was presented in the first time at the publication in the USA of a report entitled 21st Century Manufacturing Enterprise Strategy. So, it has been introduced as a method of increasing competitive advantage in response to increasingly competitive global markets. Agile concept focuses on the fast response to changeable of customer demand. The key component in agile manufacturing is flexibility. The agile manufacturing methods can be adjusted and consolidated into companies of any size to ensure the growth and success. The changeable of customer and technological requirements that make the manufacturers develop agile supply chain capabilities in order to be competitive. So, many companies use the flexibility and agility to respond the customers’ requirement and markets demand in real time. The new concept of agility manufacturing need to secure competitive advantage from the production process that can be both efficient and responsive. Agility can be defined as Continue reading

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Case Study of Burger King: Achieving Competitive Advantage through Quality Management

Burger King Corporation (BKC) is the world’s second largest fast-food hamburger chain which trailing only McDonald’s. Over 11 million customers visit their restaurants worldwide each day and over 2.4 billion of its burgers are sold each year across the global. How do they able to achieve it? What are the reasons? Apart from their strategies, the main cause that leads to have these results today is their quality. By having a good quality, it will bring the company to have a good reputation. This is important because it can affect the entire organization from suppliers to customers, by incurring the lower cost and obtain higher profit. Therefore, through managing and improving the quality, the firm will be able to build and implement successful strategies as well as provide competitive advantages. In order to achieve competitive advantages in the fast-food industry, Burger King Corporation had put many efforts in their strategies Continue reading

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Getting Your Degree in Business Management

If you’ve always been a take-charge type of person, working in management might be right for you. Leaders in the field hold a variety of roles including human resource managers, CEOs, and market research analysts. But before you’re able to land one of these positions, you need the right skills and also know that this is the right career choice for you. Here’s what you need to know about getting a degree in Business Management. Paying for Your Degree Before we delve into the logistics of the degree, you first need to consider the cost. Tuition will vary depending on the school you choose, whether you already have transferable credits or whether you’re attending college for the first time. If you aren’t applying for scholarships, you could cover the cost with a student loan. These types of loans can be tailored to your specific financial needs. You can use it Continue reading

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Increase in Power of Organised Retail

The bargaining power of organized retail translates directly into higher gross margins for the retailers. At present there are a large number of independent retailers with little bargaining power vis-à-vis manufacturers, distributors and wholesalers. The manufacturers have been promoting their brands and generating consumer demand for branded products. This makes it necessary for all varieties of stores especially in urban areas to stock branded products. The manufacturers take advantage of the consumer pull to limit margins to the retailers. The retailers manage their profitability by operating on a very low cost basis. This is possible because of low rental expenses due to historical reasons and low labor costs due to employment of family members in the store. The modern stores have somewhat higher gross margins, but their net margins are not very significant for providing the cash flow required to fuel rapid growth in outlets. The retailers can increase their Continue reading

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