Role of Leaders in Shaping Organizational Culture

Management Principles

Organizational Culture – Development and Importance

Management Principles

Five Important Organizational Cultural Models

Management Principles

The Customer Satisfaction Model – Based on American Customer Satisfaction Index (ACSI)

Marketing Management

Rumours in Business Organizations

Business Communication

Good Governance – Meaning, Principles and Characteristics

In general,  good governance  is perceived as a normative principle of administrative law, which obliges the State to perform its functions in a manner that promotes the values of efficiency, no corruptibility, and responsiveness to civil society. It is therefore a principle that is largely associated with statecraft. While the government is not obliged to substantively deliver any public goods, it must ensure that the processes for the identification and delivery of such goods are concrete in terms of i) being responsive to public demands; ii) being transparent in the allocation of resources and; iii) being equitable in the distribution of goods. The principle of good governance has also been espoused in the context of the internal operations of private sector organizations. In this way, corporate decision-making strategies integrate the principle of good governance and ensure that shareholder interests (i.e. public limited companies) and employees are taken into account. The Continue reading

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Price Discrimination – Meaning and Definition

Often do we come across situations when we find that a single producer sells his product at different prices to different buyers or in different markets. This practice of charging different prices to different buyers or in different markets for the same product is called Price discrimination. According to British economist  Joan Robinson, “the act of selling the same article, produced under a single control, at different prices to different buyers is called Price discrimination.” Price discrimination is a practice firms employ when they charge consumers different prices for the same good in order to earn higher profits. Price discrimination is made possible because of varying utility derived from the consumption of the same good and varying price elasticity of demand. There are 3 types of price discrimination, namely: first-degree price discrimination (perfect price discrimination), second-degree price discrimination and third-degree price discrimination. A firm is said to have practiced first-degree Continue reading

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Strategic Human Resource Management in Health Care

Human resource has been recognized as the most important resource to which any business can have access. Previously, the exact role played by human resources in organizations was underrated due to limited research on the topic. However, with more research on the role played by the human resource, as well as analysis of successful firms, it became increasingly clear that human resource plays the greatest role as far as achievement of organizational goals is concerned. With the advent of globalization, various factors began influencing the business environment such as the use of the Internet, effects of competition, and others. Businesses began changing strategies to incorporate the input from the human resource, as this was the only way they could survive stiff competition brought by globalization and technological change. Strategic management of the human resource is therefore essential for the achievement of objectives and goals in any organization. There are various Continue reading

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The Cultural Context of Business Negotiations

Considering the potential problems in cross-cultural business negotiations, particularly when you mix managers from relationship-oriented cultures with those form information oriented ones, it is a wonder that any international business gets done at all obviously, and the economic imperatives of global trade make much of if happen despite the potential pitfalls. But an appreciation of cultural differences can lead to even better international commercial transaction-it is not just business deals but highly profitable relationships that are the real goal of international business negotiation. For the efficient and effective international business negotiations few steps are important. Which includes: Selection of the appropriate negotiation team. Management of preliminaries, including training, preparation, and manipulation of negotiation settings. Management of the process of negotiations, that is, what happens at the negotiation and table; and Appropriate follow-up procedures and practices. 1. Selection of Negotiation Teams: One reason for global business successes is the large numbers Continue reading

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Business Proposal: Meaning, Types and Drafting

A Business Proposal can be defined as an offer document presented to undertake work affecting the future of an organisation. Usually a business proposal is given for any additions or amendments to be incorporated within a business framework. Proposals are also tools of communication but in a different sense. They do not just give the facts but also a probable solution to a particular problem or situation. They can be written to people within or outside an organisation. Business Proposals can be classified into two types: Sales Proposal and Research Proposals. Sales Proposals are written with the aim of bringing gains for the proposing organisation. Such kind of proposals are also known as business proposals. Sales proposals need to be creative in order to make a mark on their target audience. Research proposals are of an academic nature. Business Proposals can be further classified into two types, viz. Solicited and Continue reading

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Transfer Pricing – Definition, Objectives and Principles

Meaning and Definition of Transfer Pricing Large organizations are divided into a number of divisions to facilitate managerial control. The problem of transfer pricing arises when one division of the organization transfers its output to another division as an input. A transfer price is the price one segment (sub unit, department, division etc.) of an organization charges for a product or service supplied to another segment of the same organization. The transfer from one segment to another is only an internal transfer and not a sale. Transfer pricing is needed to monitor the flow of goods and services among the divisions of a company and to facilitate divisional performance measurement. The main use of transfer pricing is to measure the notional sales of one division to another division. Thus the transfer prices used in the organization will have a significant effect on the performance evaluation of the various divisions. This Continue reading

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