Integration of AI on Strategic Decision Making in Multinational Corporations

Artificial intelligence (AI) has emerged as a transformative technology with far-reaching implications across industries and business functions. For multinational corporations (MNCs) operating in complex global environments, AI presents both significant opportunities and challenges when it comes to strategic decision making. While AI can dramatically enhance decision making capabilities in areas like data analysis, forecasting, and operational optimization, human judgment and oversight remain essential, particularly for high-stakes strategic decisions in uncertain environments. Ultimately, it will contend that MNCs which can effectively combine AI-driven insights with human expertise and judgment will gain significant competitive advantages in strategic decision making. AI Capabilities Enhancing Strategic Decision Making AI technologies offer MNCs powerful new capabilities to augment and enhance strategic decision making processes. One of the most significant impacts is AI’s ability to rapidly analyze vast amounts of complex data to uncover insights and patterns that would be difficult or impossible for humans to detect. Continue reading

Internal and External Influences on Business Environment

In today’s dynamic business environment, organisations are subject to a myriad of influences that shape their operations, strategies, and overall performance. These influences can be broadly categorised into internal and external factors, each playing a crucial role in determining a company’s success or failure. By understanding these influences, businesses can develop robust strategies to navigate challenges and capitalise on opportunities in an ever-changing marketplace. Internal Influences on Business Environment 1. Organisational Structure and Culture One of the most significant internal influences on a business is its organisational structure and culture. The way a company is structured can greatly impact its efficiency, decision-making processes, and overall performance. Organisational structure defines how tasks are formally divided, grouped, and coordinated within a company. A well-designed structure can facilitate communication, enhance productivity, and foster innovation. Conversely, a poorly designed structure may lead to inefficiencies, conflicts, and reduced performance. Organisational culture, on the other hand, refers Continue reading

Analysis of Chinese Room Thought Experiment in Artificial Intelligence

The mind has been the center of philosophical debates for the longest of times. John Searle has attempted to explain understanding and the mind when in 1980 he created his famous Chinese Room thought experiment. However, he is not discussing the human mind like many philosophers do. Instead, he is looking into the minds of machines. Searle is looking into Artificial Intelligence and debating whether or not it can actually be comparable to human understanding. While the Chinese Room thought experiment was originally posed to counter the claims of Artificial Intelligence researchers, philosophy has also used it to look into the minds of others. It is a challenge to functionalism (mental states constituted solely by the role they play) and the computational theory of mind (the human mind is information processing system and that thinking is a form of computing) and is related to many others famous thought experiments. In Continue reading

Problems of Artificial Intelligence (AI)

The rapid development of technologies preconditioned the emergence of drastic changes in peoples lives. The introduction of new approaches to work and rest triggered the reconsideration of traditional values and promoted the growth of a certain style of life characterized by the mass use of innovations and their integration with different aspects of society. However, technologies continue to evolve and nowadays we can observe the development of artificial intelligence (AI) that is considered a technology that can think and make decisions similar to human beings. Its creation is a significant step in the future as the efficiency of multiple tasks can be increased due to the utilization of artificial intelligence. Today, AI peculiar to machines as opposed to the natural intelligence (NI) possessed by all living beings. The adherers of this technology outline numerous benefits that can be associated with the further development and implementation of the given tool. Regarding Continue reading

Customer Relationship Management (CRM) Software – Background, Benefits, and Limitations

Customer Relationship Management (CRM) is a common buzzword in today’s business circles. Some researchers define it as an interactive tool for managing a company’s relationship with its customers, or clients, while others perceive it as a set of processes and activities for organisations to communicate with internal and external shareholders. CRM strives to do three main things – create precise marketing campaigns, create a coherent view of customers, and create an effective consumer database. Precision marketing predominantly focuses on creating products and services that appeal to customer needs (to increase sales). The database creation is part of wider trend created by CRM to increase investments in data warehouses. Companies adopt CRM by buying appropriate software. CRM software applies to key service areas of an organisation, such as marketing, customer service, and technical support. Its functions include providing a central database where customer related information is stored, retrieves and display that information Continue reading

The Role of Emotional Intelligence in the Hiring Process

There are several types of jobs where emotional intelligence (EI) assessment could be effective in personnel selection. Moreover, high EI is necessary for highly demanding jobs. For instance, lawyers and file clerk, who face a lot of emotional labor during their day-to-day work, may fake their chances of securing a job position or use interpersonal interactions. However, such jobs as accountants and welders, which have little to no emotional labor, do not depend on emotional skills. HR professionals may not effectively measure or predict EI via testing methods. For instance, on the psychometric test for EI, it is impossible to predict EI as it is a measure of cognitive intelligence rather than EI. The use of practice employment tests is significant in improving recruitment and personnel selection outcomes for highly demanding job positions. Therefore, HR professionals who are ardent about using psychometric tests for EI may discover that they are Continue reading