Case Study on Entrepreneurship: Larry Page

Business Analysis

The Boundaryless Career: Modern Contemperory Perspective on Career

Human Resource Management

Concepts of Throughput Accounting and Theory of Constraints

Financial Management

Kaizen – Understanding the Japanese Business Philosophy of Continuous Improvement

Operations Management

Role of Leaders in Shaping Organizational Culture

Management Principles

Approaches of Investment Portfolio Management

Different investors follow different approaches when they deal with portfolio investments. Four basic approaches of investment portfolio management are illustrated below, but there could be numerous variations. The Holy-Cow Approach:  These investors typically buy but never sell. He treats his scrips like holy cows, which are never to be sold for slaughter. If you can consistently find and then confine yourself to buying only prized bulls, this holy cow approaches may pay well in the long run. The Pig-Farmer Approach:  The pig-farmer on the other hand, knows that pigs are meant for slaughter. Similarly, an investor adopting this approach buys and sells shares as fast as pigs are growth and slaughtered. Pigs become pork and equity become hard cash. The Rice-Miller Approach:  The rice miller buys paddy feverishly in the market during the season, then mills, hoards and sells the rice slowly over an extended period depending on price movements. Continue reading

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Importance of Organization Culture in Business

Organizational culture is defines the different type of place an organization, this organization is for people, they will be any type of stakeholder: general manager director, employee and customer. Organizational culture is the big part of values, rules, symbols, taboos and rituals that evolve over time. It is the common feel and thinking shared by members that identifies how is the things get done in the organization. Culture drives expected behaviors internal to the organization ads well and those engaged when interacting with its outside environment. Understanding an organization’s culture helps an employee learn the line and discover whether their personality is a good fit. The greater the acceptance of key values and norms, the stronger the culture. Strong cultures are associated with employee commitment and organizational performance. The strength of culture is determined by the size of the firm, how long it has been around, intensity and turnover rate. Continue reading

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Customer Relationship Management (CRM) in Indian Banking Sector

In recent years, a rapid revolution is transforming the banking industry around the world. In early 1990s, banks and other financial intermediaries have been affected by greater risk and sharp competition due the wave of deregulation in India. Due to cross-border flows and entry of new players and products, banks are forced to adjust the product-mix and modify their processes and operations to remain competitive. Also, better tracking and fulfillment of commitments, multiple delivery channels for customers and faster resolution of incoordination is possible due to extensive use of technology. Today banks are market driven and market responsive and every bank’s CEO is more concerned about how to increase or at least maintain the market share in every line of business against the backdrop of sharp competition. Additionally, the entries of multiple channels and new players have made customers (both corporate and retail) more perceptive and less loyal to banks. Continue reading

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The 7 Core Principles of Customer Service

In any field either business, company or an institution they are usually guided by the principles of customer service. These principles help them improve the services and maintain a good relationship with their customers. Here are some of the principles of customer service that are core in any business or company. Through the core services, customer service techniques will govern the organization of the quality of service. The seven principles of customer service include; speed, accuracy, clarity, transparency, accessibility, friendliness and efficiency. Speed: This has been critical to many organizations. Through speed and responsiveness, it will determine the quality of service provided in an institution. As one may know, the ability to respond to the customer need has an impact on both the customer satisfaction and dissatisfaction. For companies to improve on their customer service, they ensure they have good responsiveness. There are various types of responsiveness which include first Continue reading

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Leadership Scorecard

Role of  Leadership in Organizations Leadership has been described as the process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task. A definition more inclusive of followers comes from Alan Keith of Genentech who said “Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen.” In an organization where there is faith in the abilities of formal leaders, employees  will look towards the leaders for a number of things. During drastic change times,  employees will expect effective and sensible planning, confident and effective  decision-making, and regular, complete communication that is timely. Also during  these times of change, employees will perceive leadership as supportive, concerned  and committed to their welfare, while at the same time recognizing that tough  decisions need to be made. The best way to summarize is that there is Continue reading

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Advertising Standards Council of India (ASCI) and the Code of the Advertising Standards

Advertising Standards Council of India (ASCI) The Role and Functioning of the ASCI & its Consumer Complaints Council (CCC) in dealing with Complaints received from Consumers and Industry, against Ads which are considered as False, Misleading, Indecent, Illegal, leading to Unsafe practices, or Unfair to competition, and consequently in contravention of the ASCI Code for Self-Regulation in Advertising. The ASCI is not a Government body,but it is a voluntary self-regulatory council, registered as a not-for-profit Company under section 25 of the Indian Companies Act. The sponsors of the ASCI, who are its principal members, are firms of considerable repute within Industry in India, and comprise Advertisers, Media, and Ad Agencies and other Professional /Ancillary services connected with advertising practice. The ASCI was set up; To ensure the truthfulness and honesty of representations and claims made by advertisements and to safeguard against misleading advertisements. To ensure that advertisements are not offensive Continue reading

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