Effective Ways of Handling Employee Grievances
The word employee grievance is often used in a generic form to indicate various forms and stages of an employee’s dissatisfaction while at work. While the dissatisfaction could be defined as anything that disturbs an employee, a complaint is spoken or written dissatisfaction brought to the attention of the manager or to the HR department/team member. Often employees view the HR team as the custodian of employee content/discontent and take up their grievances with the HR team. Grievance could also be voiced by a group of employees; it need not necessarily be a single employee with a complaint. What might happen if an organization does not provide some method by which a employee can voice his complaints and obtain a explanation? The employee will be unhappy, his productivity is impacted, he openly begins to share his discontent with not just his colleagues but also outsider’s, friends, relatives, maybe even customers Continue reading