Introduction to Marketing Research
Marketing research is the intelligence service of a business enterprise. American Marketing Association defined marketing research as “the gathering, recording and analyzing of all data about problems relating to the transfer and sale of goods and services from producer to consumer.” Objectives of Marketing Research To know the demographics and psychographics of customers:- Marketing research tries to reveal the number of persons who buy, why they buy, when they buy, the frequency of their buying, and the sources of their buying. It also includes the social status and the regional location of the customers. To find out the impact of promotional efforts. To know customer response to a new product. To prove ‘what went wrong’. Nature of Marketing Research Marketing research is systematic and objective collection of data, its analysis and evaluation, and decision making in respect of specific aspects of a marketing problem. Marketing Research and Market Research:- Continue reading